Associate Vice Chancellor, Information Systems and Operations

Foothill-De Anza Community College District • Los Altos Hills, CA

263d • $162,484 - $228,632 • Onsite

About The Position

The Associate Vice Chancellor, Information Systems and Operations serves as a senior leader within the Foothill-De Anza Community College District's Educational Technology Services (ETS) division, reporting directly to the Vice Chancellor of Technology. This position provides independent oversight and strategic leadership for the District's information systems, enterprise applications, technology infrastructure, and information security, while operating under general administrative direction. A primary focus is ensuring that the District's technological resources are reliable, resilient and scalable. An additional area of responsibility is convening and guiding campus stakeholders to support innovation and to deploy district-wide shared student and employee-facing applications. The Associate Vice Chancellor is responsible for leading the development, deployment and maintenance of technology services that support the District's current operations and future growth. This position has primary daily operational responsibility for the Banner Enterprise Resource Planning System, sub-systems supporting student, administrative and fiscal operations, and collaborates with leadership to evaluate and deploy upgraded back-end and user facing systems. The Associate Vice Chancellor oversees the Business Continuity Group Supervisor and Project Management Office Supervisor, and is expected to foster a culture of IT excellence, collaboration, and accountability, ensuring that technology services are delivered with a strong emphasis on customer service and user satisfaction. The District has embarked on a journey of digital transformation, and the Associate Vice Chancellor should have experience leading IT initiatives and digital transformation within a complex organization, preferably in higher education. This role requires strategic vision, communication acumen, strong problem-solving skills, and expertise in enterprise IT operations, project management, service delivery, and incident response. The Associate Vice Chancellor must possess a collaborative and forward-thinking mindset and demonstrate a commitment to inclusive technology practices, ensuring that technology effectively supports the District's educational mission and long-term goals.

Requirements

• Bachelor's degree from an accredited institution.
• Three years demonstrated director-level experience in managing complex software implementation projects in a multi-department environment or three years managing an enterprise-wide information system, preferably in higher education.
• Experience in developing and managing vendor relationships.

Nice To Haves

• Master's degree.

Responsibilities

• Provides direction and clearly describes methods to improve district information technology delivery and efficiency.
• Provides district-wide leadership to assure the integrity, reliability, and security of computerized information.
• Stays current on advances in information technology, provides recommendations on new systems as appropriate.
• Develops and coordinates district-wide long and short-range plans for systems development, maintenance, security, production activities, and support services.
• Works with administrative departments to define business requirements and applies appropriate hardware and software technologies to meet requirements.
• Provides technical advice and guidance to district and college administrators, faculty, and classified staff on the design, installation, modification, and operation of college-based information systems, academic and communication projects and equipment.
• Develops specifications for new systems components and oversees the acquisition/development, installation, testing, and implementation of administrative support software and systems.
• Works collaboratively with other technology administrators to define hardware requirements in support of administrative systems and to monitor the performance and security of administrative application servers, and to define and implement appropriate training and support services for administrative systems users.
• Work with other District administrators and technology managers to design and implement access security and internal control functions.
• Directs the operations of the district data center operations and systems administration support.
• Leads in developing and effectively managing assigned technology projects and operational resources.
• Interfaces with industry and academic organizations to maintain state-of-the-art knowledge in emerging technologies, and enhance the district's image.
• Identifies and monitors mandatory and appropriate communication standards and protocols, and standards of hardware and software.
• Directs and supervises the activities and services of the Information Systems and Operations staff in providing services to faculty, staff, administration, and students; establishes standards of performance and methods of operation; assigns and monitors workloads and projects; and evaluates staff.
• Develops and manages the budget for departmental operations.
• Supports, implements, and promotes compliance with the District's Diversity and Equal Opportunity Plan in all aspects of employment and education; encourages cultural and ethnic diversity in staffing, curriculum, programs, and services.
• Assures compliance with the District's Injury and Illness Prevention Program; maintains a safe work environment, enforcing safe work practices, reporting and investigating accidents, maintaining necessary documentation, and requiring employees to receive mandated training.

Benefits

• Annual salary plus excellent package which includes coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement and basic life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Education Level: Bachelor's degree