Associate Underwriter Analyst

MedPro Group-posted 3 months ago
Full-time • Entry Level
Fort Wayne, IN
101-250 employees
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Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should. In this role, you will…

  • Provide support for MedPro Group distribution partners via phone calls, emails and faxed requests.
  • Process high volume, time sensitive transactions with a focus on accuracy and attention to detail.
  • Receive, research, document and resolve all customer inquiries/requests with accuracy and professionalism to ensure profitability and customer satisfaction.
  • Underwrite and process mid-term adjustment requests, resolve billing issues, and answer coverage related questions and price indications.
  • Work with independent distribution partners to review and gather needed information for new business submissions and renewal reviews.
  • Provide data entry, initial analysis and account set up transactions.
  • Work with distribution partners and direct customers to evaluate and process policy change requests to ensure underwriting has complete and accurate information to review.
  • Become an expert on MedPro's online application; walk distribution partners through the steps required to complete an application online.
  • Provide technical support to our regional underwriting teams.
  • Report analysis and resolution.
  • Assist with system testing and reporting for new projects.
  • Perform mass adjustments, and/or maintenance changes for special projects.
  • Complete/maintain required licensing requirements and insurance industry education.
  • Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations.
  • Bachelor's degree (preferred). High school diploma or equivalent with related experience will be considered.
  • Proven ability to work on a team or operate independently.
  • Outstanding interpersonal, oral and written communication skills.
  • Proficiency in Word, Excel and being able to learn various company systems to a high level of competence.
  • Ability to succeed in high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.
  • Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints.
  • Previous experience in insurance or office environment desired.
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