Associate, Training Specialist - BTR and Conventional

Core Spaces•Chicago, IL

12d•$75,000 - $82,000

About The Position

The Training Specialist, BTR/Conventional is responsible for developing training content with a focus on conventional multifamily operations administration, fiscal management, systems management, leasing, marketing, workflow and policies and procedures. Proactively identifies opportunities for training development and support of our BTR/conventional communities.

Requirements

Bachelor’s degree preferred; 1-2 years of property management experience preferably in conventional leasing
Demonstrated leasing or sales skills
Strong leadership skills and ability to motivate and build onsite teams
Must be able to work a full shift / required work schedule
Must be available for overtime when necessary
Requires roughly 30% travel, additional as requested
Must be able to complete all physical requirements of this role with or without a reasonable accommodation

Nice To Haves

Entrata and Yardi systems
3+ years of property management experience preferably in conventional leasing

Responsibilities

Executes remote or in-person training for all team members at our BTR and conventional sites
Executes weekly, monthly, or quarterly training with an emphasis on critical job functions and other relevant seasonal training topics
Creates training content for “evergreen” resources to supplement onboarding and ongoing training efforts.
Assess onsite roles and support teams with training, feedback, and other tools to ensure they are equipped with the necessary sales techniques and product knowledge to maximize conversion rates
Facilitate resources available from marketing, development, training, revenue management and other departments as necessary to ensure effective resource leverage from the leasing team
Evaluates, develops, and implements training materials and programs for community teams
Builds out a training library of content, and other resources, coordinating with other departments to ensure a wide range of resources are available
Develop and refine comprehensive policies and procedures, ensuring legal compliance, clarity and adaptability to meet the evolving needs of the organization
Daily management of the Training Department’s support ticket system through Happy Fox
Assists in planning of annual company meetings and conferences
Completes special projects as assigned by the Director, Training
Ensures compliance with all Core Spaces Policies and Procedures
Is a champion of company values with full knowledge of and belief in the company’s values and participates in promoting company-wide initiatives
Must be able to work a full shift / required work schedule
Must be available for overtime when necessary
Requires roughly 30% travel, additional as requested
Perform all other duties and tasks as assigned by management
Must be able to complete all physical requirements of this role with or without a reasonable accommodation

Benefits

A culture that provides you with a sense of belonging
Hybrid or remote work options may vary by role to support work-life balance
Competitive pay that values your contributions
Incentives designed to reward your achievements
Paid flexible PTO to disconnect or celebrate life milestones
Paid 15 holidays, including your birthday, to disconnect and celebrate
Paid Parental Leave that begins after 90 days
Paid volunteer time off to give back to your community
Monthly workshop weeks; fewer meetings & more collaboration
Robust health plan options that begin within at least 30 days of your employment
Monthly phone reimbursement
Wellness allowance and perks, including a yearly subscription to a meditation app
An environment that provides you a voice to share your perspectives
Employee Assistance Program (EAP) for access to confidential support services
Company retirement options including 401(k) + matching & Roth account option