Associate, Total Rewards - Mobility

SC Johnson • Racine, WI

2d • Onsite

About The Position

As an Associate, Total Rewards - Mobility, you will play a key role in supporting SC Johnson’s efforts to deliver competitive, employee‑focused mobility, compensation, and benefits programs. In this role, you’ll apply your analytical and technical skills to help implement Total Rewards initiatives that enhance the employee experience across the organization. You will serve as a trusted resource for employees, managing inquiries, processing transactions, and ensuring seamless execution of global mobility programs. With a strong focus on service excellence, you will deliver timely, high‑quality support to employees throughout the North America region, helping them navigate important moments in their career and personal journeys.

Requirements

• Bachelor’s degree with 1+ years of Human Resources experience
• Qualified candidates must be legally authorized to work in the United States without current or future sponsorship

Nice To Haves

• Knowledge of Total Rewards practices, including global mobility, compensation, retirement, benefits, pay, and HR systems
• Experience working in an HR call center environment
• Strong analytical skills with the ability to manage multiple priorities in a fast-changing
• Proficient with Microsoft Office software (especially Excel); experience with HR systems such as Workday is preferred
• Proactive mindset with the ability to anticipate and address potential issues
• Ability to handle sensitive information and maintain a high level of confidentiality
• Strong relationship-building skills with colleagues and stakeholders
• Effective communications skills and strong customer service orientation

Responsibilities

• Support global mobility program administration
• Assist with Total Rewards programs in the assigned region, including benefits, compensation and retirement
• Answer and manage inbound calls in the Human Resources Delivery Center call center, providing excellent customer service to employees
• Provide technical and consultative support to HR stakeholders regarding Total Rewards programs
• Respond to and resolve HR process and policy inquiries related to compensation, benefits, retirement, mobility, and vendor management across multiple channels (email, case management, phone, chat)
• Utilize knowledge management tools to complete inquiries and transactions efficiently
• Meet and exceed defined service levels for business performance goals
• Escalate complex or sensitive issues to the appropriate parties as needed
• Accurately document all interactions in case management system
• Ensure consistent application of HR policies and compliance with applicable laws and regulations

Benefits

• SC Johnson’s total compensation packages are at or above industry levels.
• In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service.
• As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees