Associate Territory Manager- North Carolina

PROCEPT BioRobotics • Charlotte, NC

19h • $85,000

About The Position

As an Associate Territory Manager, you will have the opportunity to step into a highly visible, impactful role at the intersection of clinical excellence and commercial growth. You will support the launch and adoption of an innovative robotic surgical technology, working alongside surgeons, Clinical Specialists, and commercial teams to ensure every procedure is executed safely, efficiently, and with an exceptional customer experience.
In this role, you will play a foundational part in bringing new accounts online—supporting in-procedure coordination, training OR teams, and helping surgeons progress through a structured onboarding pathway. You will also cultivate strong relationships with both clinical and office staff, enabling procedural scheduling, practice integration, and early program success.
Beyond the clinical environment, you will partner closely with Territory Managers to support sales planning, account development, and strategic growth initiatives. You will contribute to field demos, workshops, and marketing events, while gathering feedback from customers that helps shape future product and program improvements across the organization.
We are seeking someone who thrives in fast-paced, high-stakes environments and is eager to learn complex technology while collaborating across multiple functions. Success in this role requires excellent communication skills, attention to detail, the ability to adapt quickly, and a strong customer-focused mindset.
This opportunity is ideal for individuals early in their medical device career who want to accelerate their development, gain deep exposure to clinical and commercial operations, and play an essential role in expanding a transformative robotic therapy. You will be supported by a highly collaborative team while having the autonomy to build competency, drive impact, and grow within a rapidly scaling organization.

Requirements

• Bachelor’s degree or equivalent experience
• 1-2 years in medical device sales environment or B2B background
• Demonstrated success in customer engagement and technical aptitude

Nice To Haves

• Strong clinical communication and OR familiarity
• Proficient in OR training and procedural support
• Collaborative, organized, and detail-oriented with strong administrative discipline (CRM, expenses)
• Effective team player with high adaptability and learning agility

Responsibilities

• Support system launch, adoption, and procedural success across assigned accounts
• Partner with Clinical Specialists during case coverage and ensure smooth handoffs from Capital and Launch teams
• Train and support surgeons, OR, and office staff on system setup, workflow, and procedural scheduling
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones in accordance with Surgeon Pathway 2.0
• Build early relationships with office staff and surgeons to understand the surgeon pathway and support procedural scheduling
• Assist Territory Managers in sales planning, account development, and goal achievement
• Support field demos, workshops, and marketing events to drive awareness and engagement
• Gather feedback from key stakeholders to support Marketing and R&D in product and program enhancements
• Manage CRM documentation, expense reports, and administrative tasks
• Upload cases logs for all cases covered in accordance with policy

Benefits

• full medical coverage
• wellness programs
• on-site gym
• a 401(k) plan with employer match
• short-term and long-term disability coverage
• basic life insurance
• wellbeing benefits
• flexible or paid time off
• paid parental leave
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees