Associate Tenant Researcher

CoStar GroupRichmond, VA
10dOnsite

About The Position

As an Associate Tenant Researcher, you will be investigating and profiling tenants that occupy commercial spaces in the market. This information helps owners, brokers and real estate professionals identify and make decisions on which companies are best suited for their properties.

Requirements

  • Bachelor's Degree required from an accredited, not for profit University or College
  • A track record of commitment to prior employers
  • 8+ months experience in a customer service environment
  • Microsoft Excel 365 experience is required
  • Flexibility to work shifts aligned with ET, CT, MT, and PT time zones
  • Evidence of strong academic performance in college

Nice To Haves

  • Ability to connect with people quickly and professionally over the phone
  • Proven success performing to metrics or key performance indicators (KPI)
  • Natural curiosity, persistence, and ability to conduct thorough investigative research
  • Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.
  • All qualified candidates will be given an assessment to determine their knowledge of Microsoft Excel 2016
  • Capability to accurately capture and enter data
  • Ability to manage multiple responsibilities, changing priorities, and excel in a fast-paced environment
  • Self-motivated and goal-oriented

Responsibilities

  • Investigate and profile commercial tenants occupying commercial spaces in a geographical market
  • Conduct 2+ hours of phone interviews each day with the tenants, owners and real estate professionals occupying or managing commercial spaces
  • Conduct web research to create comprehensive profiles on commercial tenants and business decision makers
  • Document tenant movement within a geographical market
  • Maintain complete and accurate Tenant rosters for various commercial buildings
  • Investigate new property and tenant leads
  • Document and profile corporate structures

Benefits

  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
  • Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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