Associate Technical Sales & Solutions Engineer, East

Evolv Technologies Holdings • Atlanta, GA

1d • $58,000 - $92,000

About The Position

Do you thrive in fast-paced environments and enjoy hands-on technical work? Are you passionate about technology and helping customers succeed? Join Evolv’s Technical Sales & Solutions (TS&S) team as an Associate Solutions Engineer focused on deployments. In this role, you’ll be on the front lines—installing systems, training operators, and supporting go-lives—while also helping certify and train channel partners. You’ll additionally contribute to site surveys and pre-sales activities like pilots and demos. Evolv is a mission-driven company dedicated to making a real difference in society—saving lives and improving experiences wherever people gather. You’ll play a critical role in ensuring smooth deployments and exceptional customer experiences, bridging the gap between technical execution and customer success. Success in the Role: What performance outcomes will you work towards completing over the first 12 months? Within the First 30 days: Certify: Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite. Participate & Qualify: Join live customer installations to understand a real-world deployment. Install Independently: By Day 30, be able to install the full suite of Evolv systems independently, following TS&S safety, quality, and documentation standards. 30 Days to Three Months: Troubleshooting Proficiency: Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations) so that routine issues are quickly resolved on-site. Training Excellence: Become a professional at delivering operator training across our core verticals (education, healthcare, sports & entertainment), adapting content to audience and environment. GoLive Support: Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared. Deployments to Standard: Learn how to exit a deployment site to the Evolv standard, including completing the post deployment survey/QA checklist and handing off notes to CS/Support. Own Small Deployments: By Month 3, be able to execute the entire deployment process solo for installations up to 4 systems. Between 3 to 6 months: PreSales Foundations: Develop working competency in site surveys, ConOps (Concept of Operations) creation, and presales activities including pilots, demos, and PoCs. PreSales Certification: Earn Professional Certification covering core presales activities and documentation standards. Apply PreSales to Deployments: By Month Six, confidently conduct minor presales tasks when needed, run site surveys independently, and draft ConOps—with a strong understanding of how presales inputs improve installation quality and customer outcomes. Between 6 to 12 Months: Channel Enablement: Learn and apply channel partner certification processes for deployment: Create professional installers across all Evolv products. Train partners to be effective operator trainers who meet Evolv standards. Field Leadership: By Month 12, demonstrate the capability to serve as the onsite lead for major deployments when needed—owning plan, execution, quality, safety, and stakeholder communications. Raise the Bar: Consistently train channel partners to the Evolv standard, model best practices, and act as a field leader others look to as the benchmark for deployment excellence.

Requirements

• Willingness to travel extensively, with over 70% of time spent on the road, typically involving 3–5 days away from home per week. Expect some nights and weekends, as many customers operate during peak event times.
• Ability to lift and position proprietary equipment, using safety gear and trained techniques for safe handling. Tasks include onloading/offloading equipment from trucks, utilizing liftgates, and rolling systems into placement.
• Capability to stand and perform physically demanding tasks for extended periods. Certain events may require 12–15 hour shifts, with appropriate meal and rest breaks.

Responsibilities

• Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards.
• Deliver operator and administrator training tailored to customer verticals, ensuring smooth adoption and confidence in system use.
• Provide on-site support during initial live operations, troubleshoot minor issues, and confirm readiness before handoff.
• Develop an understanding of pre-sales activities—including site surveys, pilots, demos, and PoCs—and how these inputs drive successful deployments.
• Be prepared to assist with pre-sales tasks when needed, ensuring seamless collaboration between sales and deployment teams.
• Maintain professional certifications across Evolv Express and Expedite systems.
• Demonstrate competency to resolve basic out-of-the-box issues during installation and configuration, ensuring smooth system activation.

Benefits

• Equity as part of your total compensation package
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• A 401(k) plan (and 2% company match)
• Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
• Quarterly stipend for perks and benefits that matter most to you
• Tuition reimbursement to support your ongoing learning and development
• Subscription to Calm

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees