Associate Technical Sales & Solutions Engineer, East
About The Position
Do you thrive in fast-paced environments and enjoy hands-on technical work? Are you passionate about technology and helping customers succeed? Join Evolv’s Technical Sales & Solutions (TS&S) team as an Associate Solutions Engineer focused on deployments. In this role, you’ll be on the front lines—installing systems, training operators, and supporting go-lives—while also helping certify and train channel partners. You’ll additionally contribute to site surveys and pre-sales activities like pilots and demos. Evolv is a mission-driven company dedicated to making a real difference in society—saving lives and improving experiences wherever people gather. You’ll play a critical role in ensuring smooth deployments and exceptional customer experiences, bridging the gap between technical execution and customer success.
Responsibilities
- Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards.
- Deliver operator and administrator training tailored to customer verticals, ensuring smooth adoption and confidence in system use.
- Provide on-site support during initial live operations, troubleshoot minor issues, and confirm readiness before handoff.
- Willingness to travel extensively, with over 70% of time spent on the road, typically involving 3–5 days away from home per week.
- Expect some nights and weekends, as many customers operate during peak event times.
- Ability to lift and position proprietary equipment, using safety gear and trained techniques for safe handling. Tasks include onloading/offloading equipment from trucks, utilizing liftgates, and rolling systems into placement.
- Capability to stand and perform physically demanding tasks for extended periods. Certain events may require 12–15 hour shifts, with appropriate meal and rest breaks.
- Develop an understanding of pre-sales activities—including site surveys, pilots, demos, and PoCs—and how these inputs drive successful deployments.
- Be prepared to assist with pre-sales tasks when needed, ensuring seamless collaboration between sales and deployment teams.
- Maintain professional certifications across Evolv Express and Expedite systems.
- Demonstrate competency to resolve basic out-of-the-box issues during installation and configuration, ensuring smooth system activation.
Benefits
- Equity as part of your total compensation package
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- A 401(k) plan (and 2% company match)
- Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
- Quarterly stipend for perks and benefits that matter most to you
- Tuition reimbursement to support your ongoing learning and development
- Subscription to Calm
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
