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Data Analysis Incorporated (DAI) is the controlling entity of the O’Neil family of businesses. DAI and its subsidiaries operate in diverse industries worldwide, including global equity markets, health care, financial services, digital news, and insurance. Our global footprint allows our teams to be responsive to customer needs in a timely and efficient manner. We are dedicated to using technology and innovation to bring change and growth to our businesses. We believe in a dynamic workplace, creating engaging, informative products and services that help our customers succeed. Integrity is an essential characteristic for our firms and our associates; if this describes you, please apply! The Technical Operations Center (TOC) Associate is responsible for monitoring IT infrastructure, network systems, and key business applications to ensure optimal performance and availability. This entry-level role provides real-time incident detection, basic troubleshooting, and escalation to minimize downtime and enhance system reliability. The TOC Associate collaborates with Infrastructure teams, including Systems Engineering and Network Engineering, to gain exposure to network monitoring and IT operations. This position is ideal for individuals with a foundational understanding of IT operations, strong analytical skills, and a desire to grow in a fast-paced technical environment.
