Associate Technical Content Developer

Sharp Electronics Corp • Montvale, NJ

26d

About The Position

Under the direction of the Associate Director of Learning, Development and Support , the Associate Technical Writer- Content Developer supports the creation and maintenance of training and support materials for SIICA products. This role focuses on developing clear, engaging, and accurate content for sales, service, and marketing needs. Responsibilities require assisting in the development of instructional and technical material in various formats, including word processing, desktop publishing, and mixed media. Other responsibilities include editing and proofreading documentation for product launches. Collaboration is an essential part of this role. Therefore, the candidate must be able to work with various stakeholders and departments, including subject matter experts, marketing, product planning, web, quality assurance, sales, service, and training.

Requirements

• Bachelor's degree in English, Communications, Education, or related field.
• 0-2 years of relevant experience in instructional design, content development, or technical writing.
• Experience with Articulate Storyline/360, LMS platforms, and Adobe Suite.
• Strong technical and creative writing, editing, and proofreading skills.
• Proficiency with Microsoft Office (Word, PowerPoint) and strong computer/mobile skills.
• Ability to quickly learn and explain complex technologies.
• Detail-oriented, collaborative, and self-motivated with strong communication skills.

Responsibilities

• Develop and update instructional and technical content using tools such as Articulate, Rise 360, and Storyline.
• Write user-friendly materials including guides, FAQs, help files, courseware, and scripts.
• Proofread and edit documentation for accuracy, clarity, and grammatical correctness.
• Collaborate with cross-functional teams including subject matter experts, marketing, product planning, legal, QA, sales, and service.
• Ensure content aligns with product launches, training goals, and user needs.
• Research and implement improvements to existing materials, including interactive learning content.
• Maintain working knowledge of SIICA products and software tools used in content creation.
• Participate in meetings and contribute to content-related project planning.

Benefits

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.
• Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 1,001-5,000 employees