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The Associate Team Leader (Assistant Office Manager) at H&R Block plays a crucial role in supporting the daily operations of a retail tax office during the busy tax season. This position involves overseeing office associates, ensuring high-quality client service, and executing standard operating procedures. The role requires a customer-centric mindset and strong organizational skills to manage day-to-day operations effectively. The Associate Team Leader will work a flexible schedule, transitioning from part-time to full-time as the tax season progresses.