Associate System Operator - Resilience Engineering and Operations

IonQ • College Park, MD

19d • $81,000 - $106,050 • Hybrid

About The Position

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We’re looking for an Associate System Operator- Resilience Engineering and Operations for our state-of-the-art quantum computers that are based on trapped ion technology. You’ll be part of a cross-functional team whose mission is to operate and improve IonQ’s industry-leading quantum computers. Recent graduates in physics and related fields are encouraged to apply; we will train you in quantum computer operation. You will work onsite at our facility with the option to work remotely. This position involves participation in a global, follow-the-sun on-call rotation that includes evenings, nights, and weekends. Shift schedules will vary and are coordinated between the US and Switzerland-based teams.

Requirements

• Bachelor’s degree in physics, engineering, or another physical science.
• Strong written and verbal communication.
• Disposition to work flexible working hours, on a 24/7 on-call shift where the rotation changes as needed.
• Desire and capability to work closely on a team that is distributed - excellent communication skills and a collaborative mindset.
• A propensity for learning new things and fascination with emerging technologies.
• Capable of adapting for an ever-growing and ever-changing work environment.
• Desire to learn and improve through training and self-study.

Nice To Haves

• 1+ year of laboratory experience in atomic and/or optical physics
• Hands-on experience with optical alignments, laser stabilization, and/or AOMs
• A background in data analysis or data science
• Experience with JavaScript or Python

Responsibilities

• Participate in follow-the-sun on-call rotations to keep our systems running at peak performance.
• Ensure high uptime and performance of our commercial quantum computers, through alert response, monitoring, and engineering of state-of-the-art quantum computers.
• Work collaboratively with other System Operators on improvements and processes and practices to make operating quantum systems easier and more efficient.
• Communicate with customers to coordinate access and inform on system status.
• Remotely interfacing with quantum systems to impact performance using documented procedures.
• Interpreting telemetry to aid in deeper understanding of quantum system status.
• Clearly communicating with teams working across multiple time zones.

Benefits

• Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance!
• Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ionq.co/jobs .
• Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees