Associate Supervisor

CK HUTCHISON HOLDINGS-posted 3 months ago

$19 - $23/Yr

Full-time • Mid Level

Towson, MD

5,001-10,000 employees

Telecommunications

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The GreenDrop Associate Manager role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each day. This highly self-motivated individual will lead by example and demonstrate our Company's core values as well as respect, honesty, integrity, diversity, inclusion, and safety.

Train and coach the Associate Manager in Training role, new team members, as well as existing team members on all company policies and procedures
Responsible for actively engaging in the field with direct oversight to 20 to 30 sites on a regular basis
Responsible for all direct report functionality of an Area Manager which includes hiring, coaching, counseling, firing duties, tracking time, and any other people management/development needs
Support Area Manager by reviewing applications, conducting interviews, selection of talent, and completing onboarding activities
Manage supplies, assets, and all maintenance requests at each site
Ensures timely requests of all pickups are communicated
Independently and collaboratively interacts with donors while exercising good judgment
Maintains a positive and optimistic disposition, and demonstrating a successful customer focused mindset
Able to work independently without supervision and hold a high level of integrity and independent decision making
Builds a culture of customer service by providing donors with friendly, helpful, and efficient service in every interaction
Assists donors and truck drivers with donated merchandise, including unloading donations from vehicles
Work efficiently and call for additional assistance as needed
Follows standards in place to protect Team Members and donors to provide a safe environment to work
Takes responsibility for reporting any hazard or injury to management
Continuously organize donations in the stock room throughout the shift
Complete and send daily and weekly supply needs to the Area Manager
Other duties assigned by manager

Ability to lead and manage effective teams and lead within a team environment
Demonstrate customer service skills
Ability to identify problems and recommend solutions
Attention to cleanliness, organization and detail
Reliable transportation and commitment to attendance and punctuality
Honesty and integrity
Ability to communicate orally and in writing and possess excellent verbal and written communication skills
Ability to set priorities, meet deadlines and multi-task with minimal supervision
Ability to work independently or as part of a team
Ability to maintain confidentiality of all information
Basic math skills
Working knowledge of Microsoft Office including Word, Excel, and Outlook
Willing and able to work a flexible schedule as position dictates
Satisfactory pass physical and background exams
Clean driving record
Ability to work within Saver's culture

Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts - Up to 50% off store merchandise
Flexible spending accounts - Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP) - A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
A 401k plan with generous company matching contributions
Company provided life insurance and the option to purchase a supplemental plan
Performance Merit Increases

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