Associate Strategy Director, Social (Manager level)

Deloitte • Chicago, IL

101d • $144,200 - $265,600

About The Position

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Requirements

• 7+ years at a social, digital, creative or branding agency or a social media or tech platform
• 5+ years experience defining and delivering social media strategy that aligns with brand and business objectives
• Ability to travel up to 30% on average based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice To Haves

• Bachelor's degree or higher preferred
• Minimum of 5 years of demonstrated expertise in the operation of social media channels within earned, owned, and paid marketing environments, including the ability to articulate how these channels integrate with broader branded advertising tactics
• Minimum of 3 years' experience with online research tools, such as YouGov, Simmons

Responsibilities

• Define overarching social brand and campaign strategy, built from analysis of audience, culture and business factors
• Understand and apply consumer trends in social and digital channels
• Identify insights through social listening and culture mapping to build a strong brand narrative
• Lead social and influencer strategy in line with brand and campaign objectives
• Collaborate effectively with creative teams, acting as the voice of the brand and the influencer to create content that is authentic and differentiated
• Work effectively within measurement tools to prepare reporting and optimization recommendations based upon relevant KPIs
• Perform competitive and trend analysis
• Lead workshops and other strategic planning sessions
• Develop strategy and proposals for new business pitches
• Create/implement operational efficiencies and social media processes for both internal and external teams

Benefits

• Broad range of benefits offered by Deloitte
• Opportunities for professional development and mentorship
• Inclusive culture that empowers unique perspectives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree