Associate Store Manager

PVH Corp.

71d

About The Position

The Associate Manager’s primary function is to manage all aspects of the store, including all personnel, product and merchandising functions, business processes and results for his/her store and the ability to manage the store as the Store Manager in the absence of the Store Manager. The Associate Manager directs and motivates the store team to provide service in accordance with the CK Customer Service program, generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained. The Associate Manager’s goal is to maximize employee productivity, ensure compliance and consistent execution of company standards and Policy & Procedures and create an environment which is results driven. The Assistant Manager is responsible for the development of Employees individually and in partnership with the entire management team.

Requirements

• 1-year minimum experience as Manager.
• Minimum high school education or equivalent.
• Bachelor's degree or equivalent work experience preferred.
• Working knowledge of the computer (MS Office, Web understanding).

Responsibilities

• Utilizes all company tools to drive results.
• Self-driven and results-oriented with a clear business focus.
• Strategic planner with the ability to prioritize according to business needs.
• Maintains track record of effective, sales focused team members that consistently meet the expectations of CK.
• Ability to accurately communicate statistical results and identify business needs.
• Creates solid partnerships with mall, local community, and corporate partners to identify business opportunities that results in an increase in store traffic and sales.
• Demonstrates exceptional customer service skills with both internal and external partners.
• Ability to train, develop, and execute S.G.M. and CK Customer Service skills.
• Maintains a high-level customer service culture validated through service results and CK Customer Service recognition.
• Effectively manages customer complaints in a timely and effective manner.
• Ensures daily management of sales, payroll, controllable expenses, goals and company initiatives.
• Actively trains, coaches and provides feedback to management and associates.
• Develops strong management team, enabling them to take on responsibilities of the store for a minimum of 1 week.
• Ability to diagnose, develop and review the performance of the staff: conduct annual performance reviews.
• Maintains respect of peer group, staff and supervisor.
• Demonstrated success in motivating and leading a team, change management, and problem-solving skills.

Benefits

• Best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
• An above-market 401(k) contribution to help our eligible associates save for retirement.
• Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
• A variety of wellbeing tools and programs.
• Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care.
• Support for continued education including tuition reimbursement.
• Shop at our company outlets and e-commerce sites at a discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees