Associate Sr, Recovery Solution

First Technology Federal Credit Union•Hillsboro, OR

11d•$25 - $30•Onsite

About The Position

The Senior Associate, Recovery Solution assists in the preparation of loan recovery legal cases, and monitors and documents case status.

Minimum Education: High School Diploma or GED
Minimum 4 years’ experience in office administration, preferably in the financial services industry; experience with charge off collections is preferred
Strong knowledge of FDCPA is preferred
Strong knowledge of financial industry operating areas including functions, products & services is preferred
Effective time management skills and the ability to work independently or in a collaborative team environment
Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
Ability to foster strong relationships with internal and external stakeholders
Proven ability to professionally handle sensitive documents
Good research, analytical, problem solving and critical thinking skills with an excellent attention to detail
Working knowledge of Microsoft Office Suite
Certification/License: N/A

Minimum 4 years’ experience in office administration, preferably in the financial services industry; experience with charge off collections is preferred
Strong knowledge of FDCPA is preferred
Strong knowledge of financial industry operating areas including functions, products & services is preferred

Assist in the negotiation of repayment plans and recommend accounts for legal action
Provide assistance to Specialist in the maintenance of legal documentation submitted to attorneys
Gather loan documentation to support legal cases, including miscellaneous research requests
Monitor status of legal cases, reviewing accounts and cases for action/follow up
Respond to attorney communications, escalating to leadership as appropriate
Process recovery payments as applicable
Respond to member inquiries regarding case status
Coordinate the delivery of all incoming and outgoing department communications

Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.