Associate Specialist Service Management - Help Desk
Memorial Healthcare System•Hollywood, FL
395d
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About The Position
The Associate Specialist Service Management - Help Desk position is responsible for providing first-level technical support to employees, vendors, patients, and physicians. This role involves assisting with basic application, hardware, and service/network requests, ensuring effective problem resolution and customer service. The specialist will engage with users to troubleshoot issues, document resolutions, and escalate complex problems as necessary.
