Associate Specialist - Regulatory Affairs

Acrisure • Grand Rapids, MI

1d

About The Position

About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. To fuel that growth, we have another exciting opportunity as a Regulatory Affairs Specialist. In this role, you will transform complex regulatory data into clear, actionable reports for executive leadership, while streamlining processes with innovative automation solutions. If you thrive at the intersection of regulatory compliance, data analytics, and technology, this position offers an exciting opportunity to make a strategic impact. Responsibilities: This role is part of our dynamic Strategic Team within the Regulatory Affairs department and pivotal in bridging the gap between our ServiceNow and Automation teams and our department. This role combines regulatory expertise with advanced analytical skills to deliver actionable insights and executive-level reporting that drive strategic decision-making and assist the team toward delivering excellence to our stakeholders. As our Specialist, you'll be at the heart of our automation and technology migration efforts, ensuring smooth daily operations while contributing to the long-term success of our process strategies. This position is ideal for someone who thrives in a fast-paced environment, excels at multitasking, and has a passion for learning new things and problem-solving. This role will have a solution-oriented mindset and an ability to drive the creation of new ways of working, while understanding best practices and risk mitigation. To perform this job successfully, an individual must be self-motivated, driven, and possess a high level of problem-solving creativity. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Bachelor’s Degree or higher is preferred in Business Administration, Operations, Legal, Accounting, or related fields - or recognized equivalent in education and experience, required
• Minimum of two years of experience managing, processing and/or consulting on data, required
• At least three years of experience in a customer service role and/or administrative role is required
• Insurance industry or fin-tech industry experience is preferred
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Proven experience with ServiceNow, Monday.com, and Power BI preferred
• Familiarity with automation technologies is a plus
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

• Insurance industry or fin-tech industry experience is preferred
• Proven experience with ServiceNow, Monday.com, and Power BI preferred
• Familiarity with automation technologies is a plus

Responsibilities

• Perform technology integration scope analysis of ServiceNow and Automation processes
• Follow directives, guidelines, and procedures around ServiceNow and Automation
• Communicate and manage expectations around technical integration lifts and impact to timelines
• Collect, analyze, and interpret regulatory and operational data to identify trends and risks
• Develop, prepare, and provide dashboards and visualizations for executive-level reporting and other key stakeholders
• Recommend process improvements, system enhancements and alternatives based on team needs
• Assist with training or knowledge transfer activities, as needed
• Manage workload including new implementations and ongoing support of the organization to ensure accuracy and compliance
• Provide exemplary customer service in all encounters
• This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
• This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees