Associate Solutions Engineer

InfoSum • New York, NY

99d • $100,000 - $110,000

About The Position

In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts.

Requirements

• 2+ years in SaaS pre-sales role.
• Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business.
• Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it.
• Hands-on familiarity with data query languages (i.e. SQL).
• Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers.
• Excellent long term client relationship management capabilities in conjunction with strong project management skills.
• Experience collaborating with engineering, product, and technical operations teams.
• Ability to run technical demonstrations of a complex technical platform.
• Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools).
• Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts.

Nice To Haves

• Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive.
• Ability to travel within North America as needed (up to 20%).

Responsibilities

• Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions.
• Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary.
• Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally.
• Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients.
• Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success.
• Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations.
• Act as a conduit to our product and engineering teams, clearly articulating new feature requests from prospects and ensuring that client value and requirements are documented effectively.

Benefits

• Competitive commercial bonus plan
• $100-110k base salary (based on experience)
• 25 days paid time off (PTO) per year, accrued at 2.1 days per month.
• Healthcare benefits
• 401k
• Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees