Associate Solutions Architect

Bloomreach • Remote, OR

408d • $90,000 - $110,000

About The Position

As an Associate Solutions Architect at Bloomreach, you will play a crucial role in the global pre-sales team, focusing on the technical aspects of scoping and implementing the Bloomreach Discovery platform. This position requires strong customer orientation, collaboration skills, and a solid technical background to ensure successful engagements from pre-sales through implementation.

Requirements

• Has a BS in Information Systems / Computer Science or an equivalent degree.
• Has 2+ years of technical pre-sales experience (Commerce, Enterprise Search, CMS, eCommerce, or related solutions) and can effectively manage a technical sales process with minimal oversight.
• Has 2+ years of experience in technical roles (software engineering, development, solution engineering) working in complex IT environments.
• Experience with modern Javascript frameworks is a must (React, Angular, Vue, etc.).
• Experience with search appliances/platforms and merchandising tools is a must.
• Understands merchandising workflows, site analytics, data hierarchies, data transformation techniques, and service-based architectures.
• Basic understanding of Machine Learning, AI, and SEO concepts is beneficial.
• Possesses strong presentation and communication skills and is comfortable speaking to both business and technical audiences.
• Can articulate the value of implementation tools that enable personalized online experiences.
• Detail-oriented with strong technical problem-solving and debugging skills.
• Is a self-starter who can multitask effectively and is committed to upholding high standards in the execution of the sales process, including RFP submissions, discovery, and delivery.

Nice To Haves

• Experience with Linux, AWS, and GCP is a plus.
• Experience with network performance, web services, and SEO is a plus.

Responsibilities

• Lead the solution design and key design decisions for the Bloomreach Discovery platform, ensuring the full scope of implementation is met.
• Serve as a subject matter expert for the Bloomreach Discovery platform, catering to both technical and business audiences.
• Evaluate technical complexities and identify custom features, collaborating with internal stakeholders to deliver optimal solutions for customers.
• Engage directly with prospects and customers to ensure technical design decisions align with functional and business requirements.
• Draft and finalize comprehensive statements of work (SOW) independently.
• Plan and execute the delivery of pre-sale POCs for prospects and customers, including data transformation and UI customization/integration.
• Rapidly develop a deep understanding of Bloomreach products, ensuring you can effectively communicate their value and application to customer needs.
• Contribute to improving internal processes for requirements gathering and scoping.

Benefits

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution
• Flexible working hours
• Remote-first work environment
• Paid days off for volunteering
• Professional education budget of $1,500 annually
• Employee Assistance Program with counselors
• Subscription to Calm - sleep and meditation app
• Quarterly 'DisConnect' days for additional time off
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options based on role and seniority
• Company performance bonus
• Employee referral bonus of up to $3,000

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree