Associate Software Support Specialist
Tyler Technologies•Lawrenceville, GA
354d
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About The Position
The Associate Software Support Specialist is an entry-level position responsible for providing basic-level software support for Tyler clients. This role involves assisting clients in the use, functionality, and understanding of Tyler's products and databases, particularly for issues that can be easily resolved. The specialist will learn to ensure timely resolution of client software issues through data analysis and functionality troubleshooting, utilizing multiple development tools, effective communication, team testing, and other resources available for issue resolution. Continuous growth and expansion of knowledge regarding the product is expected.
