Associate Software Engineer
About The Position
Toshiba Global Commerce Solutions is seeking an Associate Software Support Engineer whose primary responsibility is resolving software defects using AI-driven development and analysis tooling. This role is designed for new Computer Science graduates who bring a strong quality mindset and can demonstrate effective use of AI to diagnose, fix, and validate defects in production software. This is not a traditional manual coding role. Code analysis, generation, and remediation are performed through AI-driven workflows, with the engineer responsible for correctness, validation, and quality outcomes. Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
Requirements
- Bachelor’s degree in Computer Science or closely related field
- Demonstrated proficiency using AI-driven tools to resolve software defects
- Strong understanding of core software concepts (APIs, data flow, debugging fundamentals)
- High attention to detail and a strong sense of software quality
- Ability to follow structured processes and validate outcomes rigorously
Nice To Haves
- Exposure to testing frameworks or CI/CD pipelines
- Experience with defect tracking systems
- Academic or personal projects using AI-driven development workflows
Responsibilities
- Own software defects from intake through resolution using AI-driven tooling
- Use AI to analyze root cause, generate fixes, and validate solutions
- Verify fixes through testing and quality checks before closure
- Ensure defect resolutions meet quality, stability, and regression standards
- Clearly document defect causes, resolutions, and validation results
Benefits
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
