Associate Software Engineer

PTC, Inc.•Portland, ME

47d•$72,000 - $88,000

About The Position

Our world is transforming, and PTC is leading the way.â¯Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Associate Software Engineer - CRT/ES USA-Portland, ME We are seeking a highly motivated Associate Software Engineer to join the PTC Portland Engineering Solutions (ES) team. In this role, you will be responsible for investigating and resolving customer-reported bugs, as well as designing and implementing strategic enhancements for Kepware products. You will work closely with stakeholders across the organization and actively participate in departmental initiatives aimed at improving product quality and team efficiency. As a problem solver at heart, you enjoy leveraging technology to deliver best-in-class solutions. You are adaptable, driven, and capable of working autonomously while thriving in a collaborative team environment. You are committed to continuous learning and growth, regularly studying software design and implementation techniques, exploring state-of-the-art development tools, and engaging with professional publications and educational opportunities to sharpen your skills. You will be part of a fast-moving, responsive team that uses Agile methodologies to address customer-reported issues and deliver product improvements. Collaboration with fellow engineers and product owners will be key as you contribute to the design and implementation of new features that enhance the Kepware platform. Day-To-Day: As a new Software Engineer, you will play a key role in developing innovative solutions to address our customers' most pressing challenges. You'll quickly grow into an expert debugger and become a subject matter expert across various areas of our product. In this role, you'll work closely with Application Engineers and the Technical Support team to deeply understand customer issues and deliver robust, high-quality solutions.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, related STEM field, or equivalent experience.
Experience with at least one strongly typed, object-oriented programming language (C++ preferred).
Strong troubleshooting skills, including the ability to analyze issues in application software and third-party libraries.
Experience designing, writing, and modifying software in a large codebase.
Solid understanding of computer science fundamentals, including:
Object-oriented programming and design
Data structures
Multi-threaded development
General debugging techniques
Passion for continuous learning and professional growth.
Ability to work effectively in a complex environment and quickly learn new concepts.

Nice To Haves

Practical software development experience through internships.
Developing software for both Windows and Linux.
Experience working in technical support or help desk capacity.
Software Tools: Issue Tracking software, Unit Testing Frameworks.
Preferred software tools include:
Visual Studio
GitLab
JIRA

Responsibilities

Collaborating with customers and Technical Support to identify and resolve the root causes of issues.
Fixing bugs and delivering high-quality solutions to customers and business partners.
Bringing fresh ideas and innovative thinking to the team.
Contributing new features to a codebase primarily written in C++, with components in C# and Java.

Benefits

Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock.
Certain roles may also be eligible for participation in our equity programs.
Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy.
All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.

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