Associate Software Engineer

UHS • King of Prussia, PA

153d

About The Position

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services, with an impressive record of achievement and performance. The Corporate Information Services Department is seeking a dynamic and talented Associate Software Engineer. This role involves supporting the implementation, testing, documentation, and support of enterprise-wide integration processes using Cerner-based application layer/technical tools. The Associate Software Engineer will work directly with the UHS Ambulatory Division to design, develop, implement, and support integration solutions between hospital EMRs and Ambulatory systems.

Requirements

• Bachelor’s degree in Computer Science, Information Systems or a related field.
• Understanding of SQL, object-oriented development, RDBMS methodology, ETL, FTP, development life cycle, source control methodologies, and project management.
• No working experience is required; up to one year of experience would enhance the skills and abilities necessary to perform this job.
• Knowledge of current database functionality and development methodologies.
• Knowledgeable in the use and definition of relational databases.
• Knowledge of system application implementation, enhancement, and support methods and practices.
• Knowledge of computer systems analysis and programming techniques and procedures.
• Knowledge of IS standards and quality methods and metrics.
• Knowledge of project management methods.
• General familiarity of user business practices, concepts, and terminology sufficient to support the applications.
• Excellent written and verbal communication skills.
• Working knowledge of all aspects of the project development life cycle.
• Excellent customer service skills.
• Ability to multi-task while effectively managing time and meeting deadlines.

Responsibilities

• Communicates with users, vendors, and IS staff to develop/modify system specifications.
• Supports the implementation of applications and prepares the appropriate documentation.
• Performs system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Monitors, researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Trains users in application use as needed.
• Designs solutions for applications and prepares the appropriate documentation.
• Assists in recommending application solutions to meet business needs.
• Constructs and schedules automated processes.
• Actively contributes to ongoing process improvement.
• Monitors, researches, and resolves Customer Support Center Tickets.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with the user community.
• Identifies potential system problems and proposes ways to avert them.
• Creates and maintains effective program documentation.
• Participates in new development, maintenance, and enhancement for integration processes.
• Troubleshoots and resolves customer problems of various complexities such as code defects, application configurations, networking or other issues commonly encountered.
• Sets up and configures application settings and permissions.
• Provides regular updates to customers of ongoing troubleshooting and resolution efforts.
• Updates knowledge base as issues are discovered and resolved.
• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, problems.
• Adheres to structured programming, analysis, and design techniques.
• Provides training where applicable.

Benefits

• Challenging and rewarding work environment.
• Growth and development opportunities within UHS and its subsidiaries.
• Competitive Compensation.
• Excellent Medical, Dental, Vision and Prescription Drug Plan.
• 401k plan with company match.
• Generous Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees