Associate Software Engineer (Full-Stack) - Client Enablement

Bizflow Corp. (Formerly Handysoft)-posted 8 months ago
Full-time • Entry Level
Falls Church, VA
Professional, Scientific, and Technical Services
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We're seeking an Associate Software Engineer (Full-Stack) for Client Enablement who's not only tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms. If you're ready to grow your career while supporting mission-critical systems, solving problems, and making a real impact, we would love for you to apply!

  • Ensure smooth and efficient operation of software systems across multiple platforms and environments.
  • Deliver outstanding technical and customer support, engaging clients with empathy, clear communication, and a solution-focused mindset.
  • Proactively collaborate with a supportive and dynamic technical team to troubleshoot, optimize, and maintain mission-critical applications.
  • Leverage low-code/no-code tools to streamline workflows, automate processes, and enhance system capabilities with agility and minimal custom development.
  • Install, configure, and maintain software systems and components across diverse user environments to meet performance and usability standards.
  • Monitor system performance proactively, addressing potential issues before they impact users or operations.
  • Manage user accounts and permissions with a strong focus on security, efficiency, and user experience.
  • Create and maintain detailed technical documentation, and actively contribute to a growing internal knowledge base.
  • Log, track, and resolve support tickets in a timely, transparent, and customer-centric manner.
  • Embrace a culture of continuous improvement—sharing ideas, supporting teammates, and contributing to a positive, inclusive work environment that values innovation and collaboration.
  • Bachelor's degree in computer science, Information Technology, Software Engineering, or a related technical discipline.
  • 2+ years of professional experience in software development, technical support, or system administration in a production or enterprise environment.
  • Strong foundation in full-stack development, including experience with at least one back-end language (e.g., Java, C++) and one front-end framework/library (e.g., Angular, React, JSP).
  • Familiarity with web technologies and protocols (HTML, CSS, JavaScript, REST APIs).
  • Proficiency in writing and troubleshooting SQL queries; understanding of relational databases (e.g., MSSQL, Oracle).
  • Hands-on experience with software configuration, deployment, or maintenance in hybrid cloud/on-prem environments.
  • Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows.
  • Working knowledge of version control tools such as Git and SVN.
  • Understanding system security principles including access control, identity management, and secure software configuration.
  • Strong troubleshooting, analytical, and diagnostic skills to investigate, analyze, and resolve technical issues efficiently.
  • Demonstrated ability to communicate technical concepts to non-technical users in both written and verbal forms.
  • Proven ability to work independently and collaboratively in agile or cross-functional teams.
  • Quick learning ability—you're comfortable picking up new tools, workflows, and platforms.
  • A team-oriented mindset, you work well with others, communicate clearly, and contribute positively.
  • A service-first attitude—you thrive in customer-facing situations and enjoy helping people solve technical challenges.
  • Strong troubleshooting and analytical skills.
  • Authorization to work in the U.S.
  • Ability to obtain and maintain a U.S. government Public Trust clearance.
  • Deep knowledge and experience in front-end or back-end development frameworks (e.g., React, Angular, Node.js, Spring).
  • Proficiency in writing complex SQL queries, procedures, or reports.
  • Exposure to DevOps practices, CI/CD pipelines, or infrastructure automation tools (e.g., Jenkins, GitHub).
  • Experience supporting or developing within enterprise IT environments or customer-facing technical roles.
  • Demonstrated success in building strong user relationships and delivering high-quality client support.
  • Strong written and verbal communication skills.
  • Excellent customer relationship-building abilities.
  • You'll be part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact.
  • Whether you're configuring apps, supporting users, or automating workflows with no-code tools, you'll be learning and contributing every day.
  • Inclusive, supportive, and innovative culture where every team member is empowered to share ideas, grow their skills, and make a meaningful impact.
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