Hot side / Cold side Commercial Kitchen Equipment Associate Service Technician

TriMark • Duluth, GA

20h • Onsite

About The Position

The Associate Service Technician reports to the Service Manager Located in Duluth, GA Field Based - Full Time
The Associate Service Technician – Hot Side is an entry-level field technician responsible for supporting the maintenance, and repair of commercial cooking equipment. Working under the guidance of senior technicians and service leadership, this role develops hands-on technical skills while delivering high-quality service to restaurant, healthcare, education, and institutional clients.

Requirements

• 1+ years of mechanical, electrical, or related technical experience.
• Trade school, technical program, or apprenticeship preferred.
• Basic understanding of electrical systems and gas components.
• Ability to read basic wiring diagrams and schematics (preferred).
• Valid driver’s license with acceptable driving record.
• Ability to lift up to 75 pounds and work in commercial kitchen environments.

Nice To Haves

• Strong mechanical aptitude and troubleshooting interest.
• Willingness to pursue industry certifications.
• Customer-focused mindset.
• Team-oriented with strong communication skills.

Responsibilities

• Assist with diagnosing and repairing commercial cooking equipment including ovens, fryers, grills, steamers, and ranges.
• Perform preventive maintenance on hot-side kitchen equipment.
• Replace basic components such as thermostats, heating elements, switches, valves, and wiring.
• Follow schematics and manufacturer specifications under supervision.
• Participate in on-the-job training with Lead and Senior Technicians.
• Complete manufacturer certification programs as assigned.
• Build foundational electrical, gas, and mechanical troubleshooting skills.
• Maintain safety standards and proper tool usage.
• Provide professional, courteous service at customer locations.
• Communicate service updates clearly to customers and internal teams.
• Maintain a clean and organized work area at job sites.
• Accurately complete digital work orders and service documentation.
• Maintain service vehicle cleanliness and proper inventory levels.
• Adhere to company safety policies and industry regulations.

Benefits

• Competitive compensation
• Portal to portal pay
• Overtime opportunities
• Company vehicle
• Company credit card for all travel expenses
• Company cell phone
• Medical, dental, vision benefits from Day One!
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
• Tuition reimbursement for additional certifications
• Career progression opportunities into a Service Technician, Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed