Associate Service Engineer - Mining

Rolls-Royce-posted about 1 year ago
$64,625 - $96,937/Yr
Full-time • Entry Level
Novi, MI
Transportation Equipment Manufacturing
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The Associate Service Engineer role at Rolls-Royce involves troubleshooting and supporting the operation, maintenance, and repair of internal combustion engines. The position requires applying engineering principles to analyze product problems, assist in field inspections, and provide technical feedback to enhance product design and service capabilities. The role also includes training personnel, conducting research, and maintaining compliance with company standards.

  • Troubleshoot product problems and concerns through failure analysis and research.
  • Support the operation, maintenance, and repair of engines to ensure compliance with MTU specifications.
  • Conduct field inspections of failed parts to identify primary causes and reduce future incidents.
  • Check component parts for conformance with specifications.
  • Provide technical assistance and feedback to MTU designers and engineers on customer issues.
  • Confer with engineers to write and update service manuals and technical service information.
  • Participate in the design of service tools for new and existing products.
  • Assist in training field personnel, staff, OEMs, and dealers on product and troubleshooting methods.
  • Diagnose electronic engine control systems and troubleshoot their applications.
  • Research customer design proposals and evaluate maintenance requirements.
  • Conduct research to test and analyze the feasibility and performance of engines and systems.
  • Operate instrumentation and record test data.
  • Assist with new product launches.
  • Maintain detailed records of daily activities.
  • Keep company property clean, organized, and operational.
  • Perform special projects as required.
  • Promote a compliance culture in accordance with the Rolls-Royce Code of Conduct.
  • Bachelor's Degree in Mechanical Engineering or Engineering Technology or 4 years of relevant experience.
  • Good knowledge of engineering science and technology as applied to internal combustion engines.
  • Ability to read and interpret blueprints, technical drawings, and schematics.
  • Strong analytical and creative problem-solving skills.
  • Good organizational, planning, and follow-up skills.
  • Effective oral and written communication skills.
  • Strong interpersonal skills.
  • Willingness to travel up to 50%, sometimes on short notice.
  • Proficient with PC and MS Office Suite.
  • Knowledge of MTU products, policies, and procedures.
  • Knowledge of physical properties of fuels, coolants, and lubricating oils.
  • Experience with major engine overhaul and tune-up of diesel engines and components.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Accidental death & dismemberment insurance
  • Flexible spending account
  • Health savings account
  • 401(k) retirement savings plan with company match
  • Employee Assistance Program
  • Paid Time Off
  • Paid holidays
  • Paid parental and family care leave
  • Tuition reimbursement
  • Long-term incentive plan
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