Associate Service Desk Analyst
Capgemini•Columbia, SC
1d•$34,900 - $74,130•Hybrid
About The Position
Looking for a Junior Desktop Analyst . The ideal candidate will have a minimum of 1 - 2 years applicable experience.
Requirements
- 2 years’ work experience supporting customers remotely in a technical environment
- 2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles "
- Basic network troubleshooting skills
- Experience working with Point of Sale (POS) systems
- Experience with ticketing systems
- Experience with remote access software
- Highschool Diploma or GED (General Educational Development)
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
