Associate Service Contract Administrator
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About The Position
The Service Contract Administrator will be responsible for the companies service contracts for its capital equipment as well as the time and materials billing for non-compliant (no service contract or warranty) installed systems. This position will monitor service transactions in the field, and for customers not currently covered by a Service Contract, develop billing to capture costs related to the servicing of these systems. This position will develop processes to capture and report non-compliant systems that are not covered under a contract or warranty enabling expense coverage for the company. This position is responsible for managing the billing process and data integrity for time and materials revenue. This role involves close coordination with customers, field support engineers, technical services, and finance to ensure accurate and timely invoicing.
