Associate/ Senior Systems Administrator

BioDuro • Irvine, CA

2d

About The Position

The Associate Systems Administrator provides technical and operational support for IT and laboratory computer systems in a regulated environment. This role assists with day-to-day system administration, user support, documentation, and basic validation activities for laboratory and business systems. The position is designed for professionals looking to develop hands-on experience in IT systems support, GxP compliance, and computer system validation while working under the guidance of senior IT and quality professionals. Based on experience this position is available for a more senior role.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a scientific discipline (or equivalent experience).
• 0–3 years of experience in IT support, systems administration, or technical support (internships and co-op experience acceptable) for junior level. 4-8+ years of experience for mid to senior level.
• Basic understanding of Windows operating systems, user account management, and troubleshooting concepts.
• Strong willingness to learn regulated IT systems and validation practices.
• Good written and verbal communication skills.

Nice To Haves

• Exposure to pharmaceutical, biotech, laboratory, or regulated environments.
• Familiarity with laboratory instruments or scientific software.
• Basic understanding of GxP, data integrity, or 21 CFR Part 11 (training acceptable).
• Experience with ticketing systems, documentation, or SOP-driven environments.

Responsibilities

• Provide first-level support for IT and laboratory computer systems, including user account setup, access management, and basic troubleshooting.
• Assist with desktop, workstation, and laboratory instrument computer support.
• Respond to service requests and incidents in a timely and professional manner.
• Escalate complex technical issues to senior IT staff as appropriate.
• Provide hands-on system administration support for laboratory and enterprise applications, including Empower chromatography data systems, spectroscopy software, TrackWise, Ignition, MasterControl, and NetSuite.
• Support NetSuite configuration and ongoing buildout, including user provisioning, role-based access controls, permission sets, workflows, saved searches, dashboards, and module setup, in collaboration with finance, quality, and operations teams.
• Assist with implementation and optimization of NetSuite modules and integrations as the organization scales.
• Support routine maintenance of laboratory PCs, application servers, and virtual environments, including user access, patching, and basic troubleshooting.
• Help ensure laboratory and ERP systems remain available, secure, compliant where applicable, and properly documented.
• Assist with computer system validation (CSV) activities, including document preparation, execution support, and record maintenance.
• Support IQ/OQ/PQ testing activities under direction of senior validation staff.
• Help maintain validation documentation in accordance with GxP, 21 CFR Part 11, and internal SOPs.
• Participate in SOP reviews and controlled document updates.
• Maintain accurate system documentation, logs, and records.
• Follow established IT, security, and quality procedures.
• Support audits and inspections by providing requested documentation and evidence.
• Participate in training related to IT systems, laboratory applications, and regulatory requirements.
• Develop foundational knowledge of GAMP, CSV, data integrity, and regulated system lifecycles.
• Collaborate with cross-functional teams and learn best practices from senior staff.

Benefits

• We offer full health benefits, paid vacation and sick leave, an aggressive bonus structure, and market-competitive salaries to all our employees.
• In addition, Forma provides employees with a variety of engaging employee and community outreach events.
• We strive to reward and promote employees who exhibit our values of Accountability, Respect, Tenacity, Results and Integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level