Associate, Seating Bowl Analyst

LA28•Los Angeles, CA

26d•$69,000 - $75,000•Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Associate, Seating Bowl Analyst: The Ticketing department is responsible for developing a robust Ticket Sales, Marketing, and Ticket Operations strategy for the Olympic and Paralympic Games. This encompasses maximizing revenue through sold-out and fully attended events, while ensuring accessible pricing and broad access to the General Public. Reporting to the Sr Manager Ticketing Strategy for LA28, the Associate, Seating Bowl Analyst will act as the internal ticketing co-lead for the Seating Bowl Working Group (SBWG), a cross-functional group that focuses on maximizing revenue and attendance for the Olympic and Paralympic Games. This role will be responsible for the management of our contractual ticket allotments, holds, accredited seating areas, and allocation of inventory for sales phases. In addition, this role will serve as the project manager for the SBWG, setting meetings, managing agendas, and creating and maintaining project plans.

Requirements

Minimum 3+ years of relevant industry experience
Fluent working with Office suite products including Microsoft Excel and PowerPoint
Ability to derive insights from data / analytics / research and present findings to all levels of an organization
Extremely detail-oriented with excellent organizational and project management skills
Relevant ticketing industry experience including working with manifest development, inventory management and ticketing operations
Strong communication, team building, and interpersonal skills
Well-developed problem-solving skills and ability to work independently to resolve issues
Bachelor’s Degree or equivalent work experience required
Resume

Nice To Haves

Familiarity with analytical and reporting tools such as SQL, Alteryx, and Tableau preferred

Responsibilities

Set agendas for all SBWG meetings
Maintain master schedule and timeline for all SBWG projects and sub-workstreams, and understand integration with other Functional Areas (FAs) timelines and needed deliverables
Help develop policies and procedures for SBWG
Help manage cross-functional relationships with both internal and external stakeholders
Manage, update and review space allocation for ticketed and accredited zones
Develop seat maps based on venue and ticketing information
Understand and keep ticketing team updated on all operational seat kills
Work with key internal and external stakeholders for broadcast and press accredited seating and areas
Plan and review ticketed and accredited numbers based on past Games
Recommend opportunities to maximize revenue, and illustrate optimal scenarios for LA28 ticketing strategies
Establish close working relationships with key functional areas (especially Venues & Infrastructure and Sport) to ensure the ticketing strategy maximizes revenue opportunities while supporting the overall Games strategy
Help develop innovative venue design proposals
Ensure strong ticketing contingency planning based on SBWG identified risks
Provide input into Venue Design Book process