Associate, Sales Planning & Operations

Unibail-Rodamco-Westfield•New York, NY

2d•$75,000 - $95,000

About The Position

At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application! URW’s Media and Experiential Sales Division - Westfield Rise is reinventing how brands connect with consumers through DOOH media, experiential activations, and long-term integrated partners at URW’s iconic locations. Become part of a national team whose primary focus is on enticing tenants and brands through creative-based solutions that leverage URW’s wide-range of assets, investments, and resources which enable unique and immediate results. Step into the future of advertising with Westfield Rise, where cutting-edge innovation and technology redefine brand visibility. Our offerings create high-impact moments across premier destinations: Next-gen digital signage powered by the state-of-the-art IXD Network Massive DOOH formats that captivate audiences at scale High-visibility static inventory within our dynamic centers Iconic exterior signage & billboards that make a statement Strategic sponsorships & long-term partnerships designed for lasting impact Seamless collaboration with leasing, tenants, marketing, real estate development, and event production team We are currently looking for our: Associate, Sales Planning & Operations, based at Westfield World Trade Center What we’re looking for: The Associate, Sales Planning & Operations supports Westfield Rise’s media sales team by serving as a central resource across all pre‑ and post‑sales activities, from proposal development through full campaign execution. This role plays a key part in ensuring the seamless planning, activation, delivery, and measurement of digital and static media campaigns across Westfield’s U.S. shopping center portfolio. The ideal candidate is highly organized, collaborative, and solutions‑oriented, with the ability to adapt to evolving priorities and build strong partnerships across internal teams, vendor partners, and external clients. This individual will help drive operational excellence while upholding a high standard of client service throughout the campaign lifecycle. The Scope Serve as a primary resource for all pre‑ and post‑sales processes, supporting the planning, coordination, and delivery of digital and static media campaigns

Requirements

Bachelor’s degree in Marketing, Business, Communications, or a related field
3–5 years of relevant experience in sales support, media planning or execution, sales operations, or account management within the advertising or retail industry
Strong organizational and multitasking abilities, with the capacity to manage multiple priorities in a fast‑paced environment under tight deadlines
Excellent written, verbal, and presentation skills, with confidence in client‑facing interactions
Analytical mindset with the ability to interpret campaign performance data and translate insights into actionable recommendations
Proficiency in PowerPoint, Excel, and Word
Goal‑oriented and proactive, with a strong commitment to delivering exceptional client service and building trusted internal and external relationships

Nice To Haves

Salesforce experience preferred

Responsibilities

Assist in the development of sales pitches and proposals, providing pricing insights, inventory recommendations, and support for RFP responses and proposal submissions
Manage the accurate entry and maintenance of proposals, campaign details, and related data within sales and inventory management systems and agency portals
Coordinate digital and static campaigns by sourcing, validating, and trafficking creative assets, ensuring all materials meet specifications and comply with Westfield brand guidelines
Collaborate with internal teams, clients, and vendor partners to facilitate campaign execution, including permitting, compliance, installation, and issue resolution
Ensure all campaigns launch on schedule, meet contractual obligations, and deliver an exceptional client experience
Monitor and analyze campaign performance, evaluating trends, audience metrics, and digital network KPIs to proactively identify issues and deliver actionable insights
Complete end-of-campaign tasks including proof of posting, contract compliance review, and post-campaign reporting and analysis
Communicate campaign status updates, inventory changes, occupancy shifts, and key highlights to internal and external stakeholders
Serve as a liaison between Westfield Rise media sales, clients, internal URW departments, and vendor partners to gather and share information related to inventory, creative specifications, and campaign execution
Maintain and update sales collateral, including inventory maps, creative specifications, and brand guidelines
Support ad‑hoc project management, analysis, and reporting as requested