Associate. Sales Experience Manager Handbags

Saks Fifth Avenue

3d

About The Position

The Associate Sales Experience Manager, Handdbags leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman’s values of Excellence, Imagination & Graciousness. Responsible for driving department performance, partnering across teams, and inspiring a high-performing, customer-first culture, this leader ensures seamless sales experience while representing Bergdorf Goodman

Requirements

• 2+ years of experience, in luxury retail or fashion
• 4-year degree
• Experience and achieving business goals
• Demonstrated success in building, leading, motivating, and coaching teams
• A collaborative, “win together” mindset
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Flexibility to work evenings, weekends, and holiday
• Comfortable working in a remote environment

Responsibilities

• Drive sales and business growth in alignment with company vision and values; analyze business trends and contribute to strategic planning
• Manage vendor relationships to support merchandising needs and challenge the status quo to support BG's brand standards
• Support the execution of strategic departmental goals, aligning day-to-day operations with broader store objectives
• Partner in the coaching, and development of Sales Associates and Assistants, recognizing strengths and addressing growth opportunities with empathy
• Lead team execution by managing daily task prioritization, scheduling, and responsiveness to our needs and the promotional calendar
• Champion a mindset of self-development, encouraging ongoing learning and professional growth
• Foster a high-touch, service-driven culture; support customer issue resolution and escalations
• Model professional behavior on the floor, building relationships with clients, vendors, and internal teams
• Supports execution of in-store selling events in collaboration with functional and vendor partners
• Leads client development projects across the department, supporting retention and acquisition efforts
• Collaborate with Brand Managers and teams to lead successful client experience events

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level