Associate Sales Consultant - Medical Device Sales Support - Trauma - Virginia Beach, VA FYA01765

IQVIA • Virginia Beach, VA

411d • $60,000 - $70,000

About The Position

The Associate Sales Consultant position is designed for individuals interested in medical device sales, particularly in the orthopedic field. This role involves supporting medical device sales representatives in various areas such as Trauma, Spine, Joint Reconstruction, and Sports Medicine. Associates will gain hands-on experience with surgical procedures and medical devices, while providing clinical and sales support in hospital settings. The position emphasizes customer service, technical expertise, and product knowledge to ensure successful sales outcomes and customer satisfaction.

Requirements

• Bachelor's degree from an accredited university/college required OR Associates Degree + 4 years relevant experience (Orthopedic Sales or disciplines focused on clinical/surgical/EMT/Nursing/Physical Therapy/Rehabilitation, other patient focused field/Hospital environments or equivalent) experience in lieu of Bachelor's degree OR 8 years of relevant experience in lieu of education requirement OR Certified Surgical Technician, or highly specialized selling/medical training or certification (e.g. Medical Sales College)/medical training or certification (such as in the areas of sports or athletic training/physical therapy/rehabilitation) plus 7 years of relevant work experience.
• Experienced in data analysis and have excellent problem-solving skills.
• Results Orientation/Sense of Urgency - ability to drive to tight timelines.
• Strong interpersonal skills.
• Customer focus (internal & external).
• Ability to work independently and autonomously.
• Ability to work in matrix and team structure.
• High level of attention to detail.
• Demonstrated ability to understand, interpret, communicate and work in complex environment.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
• Understanding of human anatomy and physiology.
• Required to work in a clinical setting near radiation equipment, ability to lift 50 lbs., and wear protective gear (i.e. lead aprons).

Nice To Haves

• Knowledge of customer-focused selling skills.
• Knowledge of basic computer skills.

Responsibilities

• Assist client's sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in prescribed territory.
• Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge.
• Use product knowledge to present, demonstrate, and ensure proper utilization of client's products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure client's services and offering meet highest quality standards.
• Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.
• Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are utilized.
• Focus on customer satisfaction and retention; and improving the customers' insights into client's tangible and non-tangible value proposition and solutions.
• Differentiate DPS's products versus competition by providing the customer unique insights.
• Participate and support in the commercialization/implementation of client's new products and solutions with customer.

Benefits

• Base pay range of $60,000-70,000 annually, with potential for incentive plans, bonuses, and other forms of compensation.
• Health and welfare benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree