Associate Sales & Clinical Manager

Sonendo Inc•Nashville, TN

35d•$85,000,000 - $105,000

About The Position

Sonendo, Inc. is a medical technology company with a unique mission to lead the transformation of dentistry through Sound Science®. We are currently building a high-performance team with a passion for creativity and innovation that is committed to collaboration and integrity. We believe our success is based on developing disruptive technologies, and we strive to achieve excellence in our products and services by attracting energetic, entrepreneurial individuals who are committed to this vision. Applications accepted starting 1/12/26. The deadline to apply is subject to change. The Associate Sales & Clinical Manager plays a pivotal role in the success of current and future Sonendo customers. This position is essential to the onboarding process of new customers, ensuring a smooth and effective introduction to Sonendo’s products and clinical protocols. Additionally, the Associate Sales & Clinical Manager is responsible for driving utilization and supporting sustained current customer engagement within their assigned geography.

Requirements

A minimum of a bachelor’s degree or equivalent experience.
A minimum of 2+ years of sales experience. Patient care environment preferred.
A valid driver’s license.
Ability to build rapport, establish trust and assist clinicians and their staff.
Strong computer/technical skills (e.g. Microsoft Office Suite and Salesforce.com).
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Standing, walking, and meeting activities are required frequently throughout the workday.
Must be able to safely move up to 50 lbs
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer).
Ability to travel by car, plane, etc.
The ability to travel related to this role required. Must be willing and able to travel up to 60-75% overnight locally, regionally, and nationally, if needed.

Responsibilities

Assume full ownership of account management and clinical training/support activities for accounts within assigned geography, ensuring high levels of customer satisfaction and system adoption.
Cultivate and maintain strong customer relationships by proactively identifying needs, presenting tailored solutions, delivering ongoing clinical support, etc.
Drive territory-level targets and quotas for Sonendo’s disposable products through effective training, utilization support, and customer engagement activities.
Consistently achieve or exceed target utilization forecasts and other key performance indicators.
Deliver comprehensive onboarding and follow-up training in alignment with current clinical protocols and best practices.
Collaborate cross-functionally with Sales, Customer Care, Technical Support, Marketing and other internal teams to resolve customer issues and ensure a seamless customer experience.
Support customer engagement and referral-driving activities, including Lunch & Learns, open houses, referral events, and other practice marketing initiatives.
Support Professional Education activities for existing customers, including 2.0 GentleWave courses, webinars, peer-to-peer Key Opinion Leader (KOL) connections, and 1.0 GentleWave course support when needed.
Participate in team and departmental meetings, both virtually and in-person, including sales meetings, conference calls, training sessions, and strategy discussions.
Represent Sonendo at industry trade shows and conferences to promote products and build customer relationships.
Take initiative in learning new tools, systems, or procedures relevant to the role.
Maintain advanced clinical knowledge of endodontic procedures, technology, and the business landscape.
Ensure compliance with Salesforce.com call entry, quality system procedures, and all relevant company policies and standards.
Able to install a new GentleWave system.
Work closely with the Area Sales Manager to support territory strategy, alignment, and execution.
Perform related duties as assigned by supervisor.
Maintain compliance with Quality System procedures and company policies.