Associate Research Consultant

CoStar•Richmond, VA

12d•Onsite

About The Position

An Associate Research Consultant is responsible for managing a portfolio of commercial real estate contacts and ensuring that all properties, listings and transactions in CoStar’s database are current, accurate, and complete. This involves building relationships through daily outreach including interviews with brokers, property owners, developers, and other real estate professionals to gather real-time market information. The Associate Research Consultant captures information while enhancing existing data on active listings and lease and sale transactions, typically verifying key details with multiple sources. Additionally, Associate Research Consultants research and compile profiles of commercial property owners and track construction projects from proposal through completion to update the database with new developments. Throughout these duties, they help clients fully leverage CoStar’s marketing platforms and provide world-class customer service to ensure clients can make informed decisions with comprehensive, high-quality market data. By capturing this market-critical information and putting our clients at the center of all we do it enables our customers to make informed high impact business decisions. This position is in office Monday through Friday

Requirements

Bachelor's Degree required from an accredited, not for profit University or College
A track record of commitment to prior employers
8+ months experience in a customer service environment
Microsoft Excel 365 experience is required
Flexibility to work shifts aligned with ET, CT, MT, and PT time zones
Evidence of strong academic performance in college

Nice To Haves

Natural curiosity, persistence, and ability to conduct thorough investigative research
Proven success performing to metrics or key performance indicators (KPI)
Experience communicating with internal business partners and external clients by phone
Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
Customer-focused approach to tasks, including a drive towards partnering with clients
Ability to work within a team environment as well as an individual contributor
Demonstrated knowledge of and/or experience within the commercial real estate industry
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
Capability to accurately capture and enter data
Ability to be flexible and adapt to changing situations at a high growth company

Responsibilities

Contribute to the growth of an accurate and complete database of commercial real estate inventory
Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
Build and maintain mutually beneficial relationships with clients
Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks