Associate Relations Business Partner

Elevance Health • Norfolk, VA

6d • Hybrid

About The Position

Associate Relations Business Partner Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Associate Relations Business Partner will be responsible for working with key stakeholders on all associate relations services. Using a deep understanding of employment laws and workplace policies, the Associate Relations Business Partner will handle a variety of associate relations matters, addressing conflicts and advising on policies. How you will make an impact: Serves as the key point of contact for HR and Business leaders for associate relations matter, trends and escalations. Investigates associate complaints into allegations of company policy violations with varying levels of complexities. Adheres to investigative best practices and protocols around gathering and preserving information, documentation, and reporting writing. Makes appropriate remedial or disciplinary recommendations following an employment investigation. Provides strategic guidance to business leaders on sensitive matters including performance management, misconduct, interpersonal conflicts, leaves and accommodations. Utilizes HR analytics and data to identify trends, diagnose issues, design and implement manager training on myriads of issues, including policy interpretation, corrective action management, performance management, and other employment matters. Drives workforce change initiatives in collaboration with stakeholders, ensuring that communication is mitigated, and that leaders and associates are supported through the process. Handles confidential information and escalate issues when necessary.

Requirements

• Requires a BA/BS degree and minimum of 7 years of associate relations experience gained in either an HRBP or employee relations advisory role.

Nice To Haves

• Bilingual English/Spanish strongly preferred.
• Experience conducting complex, high-profile investigations and advising on a wide range of sensitive associate relations issues strongly preferred.
• Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred.
• Experience demonstrating an executive presence while interacting with C-Suite executives, understanding their priorities, and addressing their concerns strongly preferred.
• Expertise in crafting and delivering impactful presentations tailored to a C-Suite audience, incorporating data and narrative strongly preferred.
• Demonstrated experience executing on change management programs.
• Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company.
• Workday or similar HCM experience preferred.
• ServiceNow experience preferred.
• Fortune/large company experience preferred.

Responsibilities

• Serves as the key point of contact for HR and Business leaders for associate relations matter, trends and escalations.
• Investigates associate complaints into allegations of company policy violations with varying levels of complexities.
• Adheres to investigative best practices and protocols around gathering and preserving information, documentation, and reporting writing.
• Makes appropriate remedial or disciplinary recommendations following an employment investigation.
• Provides strategic guidance to business leaders on sensitive matters including performance management, misconduct, interpersonal conflicts, leaves and accommodations.
• Utilizes HR analytics and data to identify trends, diagnose issues, design and implement manager training on myriads of issues, including policy interpretation, corrective action management, performance management, and other employment matters.
• Drives workforce change initiatives in collaboration with stakeholders, ensuring that communication is mitigated, and that leaders and associates are supported through the process.
• Handles confidential information and escalate issues when necessary.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees