Associate Registrar

Black Hawk College • Moline, IL

403d • $42,458 - $45,572

About The Position

The Associate Registrar at Black Hawk College plays a crucial role in coordinating academic record keeping and Enrollment Services functions. This position assists the Registrar in developing and implementing academic policies related to student admissions, records, and registration, ensuring compliance with federal, state, and institutional regulations. The Associate Registrar serves as a key resource for students, faculty, and staff regarding student records and is responsible for various operational procedures within the Enrollment Services department.

Requirements

• Bachelor's degree required.
• Minimum of three years' experience in admissions, records, or office management required; Enrollment Services experience preferred.
• Intermediate ability in Microsoft Word, Outlook, and Excel.
• Experience with Banner or another Student ERP preferred.
• Excellent communication and customer service skills required.
• Attention to detail required.
• Ability to maintain confidentiality required.
• Ability to analyze problems, think critically, meet deadlines, and multi-task required.
• Ability to adapt to change required.
• Ability to work with minimal supervision.

Nice To Haves

• Experience with Banner or another Student ERP preferred.

Responsibilities

• Serve as Associate Chief Records Officer for the College, administering services related to student records.
• Maintain memberships in organizations like AACRAO and IACRAO for training on federal and state guidelines.
• Manage updates of student records, including final grades and course substitutions.
• Oversee transcript evaluation procedures and process military transcripts and non-traditional tests for credit.
• Communicate with students and academic departments regarding transfer credit.
• Perform graduation degree audits for all academic programs.
• Manage communications regarding graduation awards and deficiencies, including diploma printing and mailing.
• Coordinate commencement planning for the Quad Cities campus and support East Campus commencement as needed.
• Assist the Registrar in ensuring compliance with US Department of Education and Illinois Community College Board standards.
• Help maintain Enrollment Services web pages, calendars, and academic catalog.
• Assist in developing and implementing Enrollment Services processes and policies.
• Administer FERPA compliance procedures and lead FERPA training for college employees.
• Guide college software development to support student records and registrar functions.
• Update departmental SOP documents and create new ones as necessary.

Benefits

• Medical
• Prescription Drug Plan
• Mail Order Pharmacy
• Dental
• Vision
• Basic Life Insurance
• Tuition Waiver
• Employee Assistance Program
• Long-Term Disability
• Flexible Spending Account (FSA)/Dependent Care Account (DCA)
• Paid Holidays
• Sick Leave
• Vacation
• Personal Days
• Retirement Pension Plans
• Optional 403b Tax-Deferred Investment Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree