Associate, Quality - Central Time Zone
About The Position
At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference. The Quality Associate is responsible for executing day-to-day quality program activities, including coordinating resources, maintaining documentation, and supporting quality improvement work. This role partners with cross-functional teams to carry out Quality Management program deliverables and ensure timely follow-through on multiple initiatives and ongoing core components of the Quality program.
Requirements
- 5+ years combined of health care related education, experience, or certification.
- Proficiency in Microsoft Outlook, Word and Excel including knowledge of pivot tables and basic formulas.
Nice To Haves
- Bachelors degree in a health related field.
- 3+ years of experience with case management, population health, health care administration, public health, and/or with a high-growth healthcare organization.
- Ability to set and prioritize workload, develop a work plan with goals, tasks, time frames, milestones, resources, and dependencies.
- Strong communication skills, verbal and written, including the ability to work with both internal and external stakeholders and conduct key informant interviews.
- Ability to be self-motivated and self-directed, while possessing the ability to work in a team environment.
Responsibilities
- Execute day-to-day Quality Management program operations, coordinating resources and maintaining required documentation.
- Support quality assurance activities to meet contractual specifications and internal/external accreditation requirements.
- Manage and optimize Power Apps used for quality workflows (audit tracking, delegation oversight, credentialing monitoring, policy governance).
- Develop and maintain Power BI dashboards supporting: NCQA adherence, delegation oversight metrics, non-clinical audit performance, value-based contract quality metrics, HEDIS-related operational tracking (as applicable).
- Provides structured oversight to non-clinical audit operations, including audit universe management, sampling methodology, corrective action tracking, and remediation monitoring.
- Acts as a resource on quality initiatives tied to patient safety, harm reduction, clinical performance, and regulatory/accreditation compliance.
- Contribute to workgroups by managing deliverables, developing reports/research outputs, and supporting continuous improvement efforts.
- Manage Quality working groups and stakeholder engagement by preparing meeting materials, capturing notes/action items, and assisting with communication plans (other duties as assigned).
Benefits
- Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
- Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
- Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.
- Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
- Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
