Associate Protective Services Worker

AgeSpan•Lawrence, MA

9d•$26 - $27

About The Position

The Associate Protective Services Worker will work primarily with elders who are housing insecure, at high risk of losing housing or homeless as well as work collaboratively with the Protective Services Team to assist in the implementation of service plan goals as established by lead program staff. Tasks will include working with elders and community resources to attempt to secure housing, assessing the level of risk, assisting in the investigation of protective services reports, assisting consumers with the meeting of basic urgent needs and advocating for unmet needs.

Requirements

Bachelor's degree preferred.
Experience working with older adults and/or mental health clients required.
A valid driver's license required; must have dependable car with adequate insurance for the state where the car is registered and up to date inspection.
Basic word processing and computer skills necessary.

Nice To Haves

Experience with housing insecurity or homelessness preferred.
Proven ability to engage difficult and resistant populations preferred.
Spanish speaking preferred.

Responsibilities

Assist elders to secure public benefits and housing. This may include applications for; housing, utility assistance, Social security, food stamps and Mass Health.
Assist in the process of preserving current housing.
Assistance in crisis intervention, advocacy, and casework services.
Assist Elder in court processes i.e., seeking restraining orders, housing court, housing mediation.
Assisting Elder with meeting basic urgent needs such as grocery shopping, clothes shopping and filling medical prescriptions or needed durable medical equipment.
Completion of paperwork and maintenance of client files, including computer database, as defined by the Protective Service Supervisor, and as regulated by the Executive Office of Aging & Independence.
Assisting in the interviewing of key collaterals for investigation. Obtaining, scanning, and completing document reviews of necessary documents such as: police, medical and financial records.
Assist Protective Service Caseworkers with the completion of monthly home visits to stable clients and home visits to accompany caseworkers when a second person is needed.
Documentation of completed tasks and visits within APS records.
Observe all confidentiality regulations and protect consumer information.
Attend mandatory meetings and trainings.
Other duties as assigned by Protective Services Supervisors'