Associate Project Manager

Varite • Waltham, MA

73d • $35 - $38

About The Position

A Project coordinator function is providing administrative support to global customer network, global sales organization, and global AS laboratories by: (a) coordinating communication, reviewing process, and completion of standard legal Agreements (ASA), sample Form (SF) and Sample manifests (SM) for customer projects; (b) ensure preparation, logistics and receival of customer samples to respective AS lab; (c) handling post analysis communication regarding sample discard/storage/return based on customer request.

Requirements

• University degree within the Life Sciences field or equivalent.
• Several years of experience in Project coordination or Project Management, preferably in the Life Science field.
• Ability to meet customers in a professional and customer-friendly way.
• Experience with laboratory work, preferentially routine work with large sample sets and/or service organizations is a plus.
• Documented experience in Microsoft Office and Salesforce programs and an ability to learn other software and systems.
• Presentation skills.

Nice To Haves

• Experience with laboratory work, preferentially routine work with large sample sets and/or service organizations.

Responsibilities

• Understand the needs of the customer for AS project.
• Participate in Study Design Calls and Final Alignment Calls.
• Define bridging setup in Study Design call in collaboration with FAS.
• Obtain all information relevant to study design and related documentation, and document information in SFDC.
• Communicate TAT for AS project.
• Share customer facing material with customer.
• Align with customer regarding sample logistics, sample shipment, support with paperwork.
• Conduct final alignment calls regarding samples logistics.
• Share SM and SF templates with customers via Cloud platform.
• Coordinate paperwork preparation (SF, SM, ASA) and sample preparation and shipment.
• Discuss sample action as part of post-analysis (sample store, discard, return).
• Plan bi-weekly meetings to discuss projects coming to the pipeline.
• Support communication between customer and AS.
• Coordinate internal projects and cases.
• Plan, Delivery, Capacity meetings with lab.
• Initiate project using internal tools.
• Coordinate and review SM and upload completed document to Cloud platform.
• Handle sample logistics.
• Collaborate with relevant Analysis Service teams to provide documentation for project QC, Review and Approval.
• Support AS if a customer needs to be contacted.
• Coordinate and create quotes for Sample Action.
• Send requests via email for pre-invoicing and requesting the already sent invoice.
• Coordinate sponsored and internal projects/cases initiating projects from AS Uppsala and AS Boston.
• Maintain effective integrated project execution strategies and plans.
• Establish clear and consistent communication with customers, including defining expectations.
• Update the customer and BDM/BDS in a timely manner regarding changes in expected timelines, cost, or deliverables.
• Manage and review paperwork related to the studies (ASA, SF, SM, WO, or specific sample release documents).
• Collaborate with Legal team by reviewing SOW under MSA for AS projects.
• Manage and review the logistics of studies.
• Timely update information under relevant platforms.
• Maintain positive relationships with internal and external clients and ensure client satisfaction.
• Participate in regular meetings with AS, Sales, Global PC team, Global Customer Care team.
• Assist in the creation of SOP and work instructions related to the Project Coordinator position under QMS.
• Identify, implement, comply with, and maintain applicable Company safety, environmental and quality standards.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees