Associate Project Manager

Syndigo•Chicago, IL

16d•$55,000 - $60,000•Hybrid

About The Position

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. This is a hybrid position that requires 2 days per week in office at our Chicago location . Reporting directly to our Manager, Sampling Operations & Moderation , the Associate Project Manage r will join the Sampling Services team to run end-to-end sampling campaign projects that generate authentic review content for the products of our clients. The Associate Project Manager successfully drives projects by planning and initiating the project, educating the client on process and timelines, configuring campaigns to run, coordinating external and internal stakeholders and participants, and providing regular status updates until project completion. A strong candidate will be able to handle multiple campaigns, prioritize effectively, and drive successful sampling campaign project outcomes.

Requirements

2+ years' experience in a client-facing role
Bachelor’s degree or equivalent work experience
SaaS experience
Proficiency with spreadsheets and JIRA or other project management software
Superior attention to detail along with excellent organizational, problem-solving and communication skills are to succeed in this role
Project management skills, including the ability to manage multiple projects in parallel and prioritize tasks
Have an eagerness for learning and a willingness to constantly improve your own performance

Responsibilities

Act as the project manage r for PowerReviews , by Syndigo sampling services
Own end-to-end sampling campaigns for high-profile brands/retailers
Verify sampling program participants based on demographics deemed by the client
Create goals and milestones and ensure commitments to the client are achieved
Work cross-functionally with internal teams to ensure a quality client experience
Track project progress against agreed KPIs and any contractual obligations
Deliver end of project reporting/analytics summarizing project execution
Facilitate fulfillment relationships with clients and partners