Associate Project Manager (remote)

Northwell Health
10hRemote

About The Position

This role serves as the first point of contact for communication, coordinates internal workflows, assists faculty and departmental administrators with institutional requirements, and provides backup support to the Research Intelligence IRB. The individual in this position will maintain virtual office organization, update IRB external websites and pages, manage the general IRB communications inboxes, maintain schedules for IRB meetings, and coordinate with IRB members. Requirements additionally include maintenance of documents associated with rosters, membership, and accreditation as necessary. The position requires excellent organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced, service-oriented environment.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 0-1 years of relevant experience, required.
  • Excellent organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced, service-oriented environment.

Nice To Haves

  • Exceptional organizational skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to maintain a high level of professionalism and confidentiality.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management software (e.g., Monday.com, Asana, or similar).
  • Ability to adapt to a fast-paced environment and manage changing priorities.
  • A proactive problem-solver with strong critical thinking skills

Responsibilities

  • Assists the project initiation process by creating project timetables and tracking execution and workflow.
  • Aids the preparation of project status reports.
  • Assists internal and external groups to optimize success of project deployment.
  • Participates in communication with user departments and project teams on project activities.
  • Assists the management to develop tools and metrics to evaluate performance of target initiatives.
  • Helps in driving risk management process improvements, efficiencies and workflow enhancements.
  • Assists in the development and maintains department policies and procedures.
  • Liaison with internal staff to ensure alignment with stated goals and priorities.
  • Manage department shared inboxes.
  • Provide step-by-step assistance with navigating standard operating procedures, templates, and guides.
  • Escalate unresolved problems, frequently asked questions, and identified barriers to leadership.
  • Maintain and update internal and external communication materials, including SharePoint content.
  • Coordinate internal meetings on behalf of research stakeholders, ensuring appropriate timing and preparation.
  • Ensure stakeholders are well-prepared for all meetings, conferences, and events.
  • Maintain member listing and portfolios.
  • Maintain standard operating procedures.
  • Maintain detailed templates, guides, and resources aimed to assist researchers, IRB Members, and staff; ensuring documentation is up to date and accessible.
  • Gather feedback from stakeholders to identify areas for improvement.
  • Identify issues that arise within work processes and escalate to team leadership.
  • Maintain organization of documents for audit and accreditation
  • Deliver high-quality service
  • Build and maintain positive relationships with stakeholders by demonstrating reliability, professionalism, and empathy.
  • Perform general administrative duties as needed.
  • Assist in organizing events as needed
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