Associate Project Manager

PacificSource Health Plans•Village of Hamilton, NY

About The Position

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. The Associate Project Manager operates in a cross-functional role and has specific expertise in functional areas such as project management, data analytics, business process outsourcing management, business analysis and process improvement management. Acts as a proactive interface between the cross-functional core team, managers, and executive team to ensure effective definition and delivery of the project. Manage entire portfolio of assigned projects, maintaining up to date metrics, and documentation that creates an effective level of transparency and accurately reflects the current state of each project. Interact with all departments and personnel, as needed, including external customers, vendors and consultants.

Requirements

Minimum 2 years required in a business analyst/project management or equivalent role leading teams in a complex business and systems environment with a preference towards Insurance
BA/BS in Business, or related field or equivalent work experience
Understanding of health insurance as it relates in Medicare, Medicaid and Commercial lines of business as well as payment methodologies (fee for services, capitation, and blended)
Good understanding of project management principles and practices
Possess knowledge and ability to tailor project management approach as necessary to fit the specific needs of a given project
Ability to communicate effectively across all levels of the business
Demonstrated ability to project manage multiple, parallel projects and staff requirements
Excellent computer skills, including experience with project management tools such as Microsoft Project
Advanced experience with Microsoft Office Suite
Ability to work independently with minimal supervision
Excellent math skills required, including percentages, ratios, graphing, and spreadsheet skills
Must have exceptional written and verbal communication skills
Highly organized, detail oriented, and flexible
Excellent observation skills with proven ability to think critically and analyze complex systems
Adept at evaluating problems accurately and displaying sound judgment, including measured risks and timely escalation
Accountability
Collaboration
Communication (written/verbal)
Flexibility
Listening (active)
Organizational skills/Planning and Organization
Problem Solving
Teamwork
Stoop and bend
Sit and/or stand for extended periods of time while performing core job functions
Repetitive motions to include typing, sorting and filing
Light lifting and carrying of files and business materials
Ability to read and comprehend both written and spoken English
Communicate clearly and effectively

Nice To Haves

Project Management Certification Preferred

Responsibilities

Manage assigned Operational projects according to life cycle (define, plan, execute, control)
Develop and manage project schedule; timelines, activities, milestones
Assess/analyze resource constraints/capacity and plan accordingly
Ensure/oversee complete requirements gathering and documentation
Create weekly status reports for each project and report status to the necessary stakeholders
Conduct regular/weekly team meetings on all projects
Monitor project risks and issues and maintain log files
Monitor and maintain scope and/or solicit sponsor approval
Coordinate with the business and participate in QA test iterations
Solicit team member collaboration on issues and problems
Identify appropriate project priorities and effectively communicate to team members
Maintain central point of contact with external vendor(s)
Utilize Lean/process improvement methodology to achieve strategic goals
Presents projects and collaborates with various stakeholders
Meet department and company performance and attendance expectations
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information
Customer service oriented, and commitment to establishing and maintaining positive and healthy working relationships
Ensure compliance with standards, policies, procedures, requirements, and regulations
Pilot new hardware and/or software and determine capabilities and/or limitations
Perform other duties as assigned