Associate Project Manager(Night Shift)

RWS • Delhi, OH

79d

About The Position

The Associate Project Manager will actively participate in meetings to discuss open and emerging business issues for assigned accounts and make recommendations for improvements. They may coordinate with the Project Manager/Senior Project Manager to assist junior level team members with the completion of special projects. RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).

Requirements

• Four-year college degree or equivalent in Business, English, Foreign Language, Social or Applied Sciences, or related field.
• Minimum two years of hands-on experience coordinating projects within the localization or translation industry.
• Demonstrated successful customer service experience, a minimum of two years.
• Computing skills, including experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools).
• Strong proven organizational skills in a fast-paced, deadline-driven environment.
• Ability to prioritize and coordinate competing work demands and maintain composure under pressure.
• Fluent communication skills of written and verbal English.

Responsibilities

• Collaborates with the team with regards to client requirements, needs and requests such as asset management, reporting and meetings.
• Contributes to presentations educating clients about specific projects, project types or about RWS Regulated Industries in general.
• Supports client relationship and provides regular status reports on projects.
• Addresses day-to-day client queries and concerns with guidance from immediate supervisor.
• Escalates client issues related to more complex or general account items to immediate supervisor.
• Leads regular client meetings in English.
• Identifies, communicates, and manages production risks as appropriate to eliminate potential pitfalls or obstacles.
• Quotes, launches, and coordinates standard projects which includes functions such as negotiating budgets, scheduling, resource allocation and work assignments, project closure steps.
• Ensures strict adherence to deadlines, budgets, and the completion of high-quality deliverables.
• Supports Global Account team to improve overall budget, efficiency, and quality.
• Gathers information to forecast upcoming work on various accounts and alerts the team as necessary.
• Supports execution of approved account opportunities and their implementation.
• Makes recommendations for process improvements to have a positive impact on profitability and/or quality.

Benefits

• Inclusive work environment that celebrates diversity.
• Opportunities for individual growth and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees