Associate Professional, Inside Sales- Appraiser Solutions

Cotality•Oklahoma City, OK

4d•Hybrid

About The Position

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: What You'll Be Doing: We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees. Casual dress code and available hybrid work from home schedule. Work on an inside phone-based sales team in the real estate appraisal industry Product knowledge: Learn and promote company products and services - www.alamode.com Sales Retention: Help existing customers with their annual subscription renewals Sales Growth: Engage with existing customers via phone and email to understand their needs and recommend additional suitable products Order Processing: Accurately process customer orders, ensure timely follow-up Problem-Solving: Address and resolve customer inquiries, complaints, technical issues and business objections of current and prospective customers in a professional and timely manner Record Maintenance: Documenting client and prospective client needs, level of engagement, and applicable sales intel Customer Service: Provide exceptional service to both customers and prospects Collaboration: Work closely with others on the sales team and in other departments to ensure a seamless customer experience What’s in it For You: Large (~$2B+ revenue) formerly public information services and data business Durable cash flow and profitability regardless of changes in macroeconomic conditions Company certified as a global "A Great Place to Work." Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote. Competitive compensation and benefits! Career path for continued professional growth. Working with leaders that care about your professional growth! Access to our world class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees. What’s in it For You: Large (~$2B+ revenue) formerly public information services and data business Durable cash flow and profitability regardless of changes in macroeconomic conditions Company certified as "A Great Place to Work." Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote. Competitive compensation, commission and benefits! Career path for continued professional growth. Working with leaders that care about your professional growth! Access to our world class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

Requirements

1+ years of customer service experience
Solid written and verbal communication skills
Proficient in Google Chrome, Microsoft Word and Outlook
Able ask questions and quickly identify solutions for our customers
Comfortable with making cold calls to prospective clients
Strong customer service skills
Coachable and able to implement changes based on constructive criticism
Works well in a team environment as well as independently
Proficient PC skills, including Microsoft Suite
Technologically adept

Nice To Haves

Sales experience preferred but not required

Responsibilities

Learn and promote company products and services - www.alamode.com
Help existing customers with their annual subscription renewals
Engage with existing customers via phone and email to understand their needs and recommend additional suitable products
Accurately process customer orders, ensure timely follow-up
Address and resolve customer inquiries, complaints, technical issues and business objections of current and prospective customers in a professional and timely manner
Documenting client and prospective client needs, level of engagement, and applicable sales intel
Provide exceptional service to both customers and prospects
Work closely with others on the sales team and in other departments to ensure a seamless customer experience

Benefits

Large (~$2B+ revenue) formerly public information services and data business
Durable cash flow and profitability regardless of changes in macroeconomic conditions
Company certified as a global "A Great Place to Work."
Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote.
Competitive compensation and benefits!
Career path for continued professional growth.
Working with leaders that care about your professional growth!
Access to our world class self-development portal, centered around you as the employee.
Large (~$2B+ revenue) formerly public information services and data business
Durable cash flow and profitability regardless of changes in macroeconomic conditions
Company certified as "A Great Place to Work."
Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote.
Competitive compensation, commission and benefits!
Career path for continued professional growth.
Working with leaders that care about your professional growth!
Access to our world class self-development portal, centered around you as the employee.
Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Up to 16 weeks of fully paid parental leave and a baby stipend.
Multiple medical plan options with mental health and wellness support offerings.
401(k) with company match and vesting after one year.
$400 annual well-being stipend and tuition assistance up to $5,250.
Recognition Rewards, Referral bonuses, exclusive discounts and more!