Associate Product Support Specialist - LiveEasy
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About The Position
AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. LiveEasy by AppFolio is changing the way homeowners and renters manage their move and their homes. We're a service-first software guiding renters and homeowners through their journey while building solutions for our partners, helping them stay engaged with their clients beyond the transaction. The Associate Product Support Specialist at Live Easy serves as the first point of contact for our customers, providing exceptional service and support. The ideal candidate will have excellent communication skills, a positive attitude, and a genuine desire to assist others. In this role, you will respond to customer inquiries, resolve complaints, and collaborate with internal teams to ensure customer satisfaction.
