Associate Product Support Engineer

Emerson • Cranberry Township, PA

1d

About The Position

If you are a recent graduate looking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you! Based in our headquarters in Pittsburgh, PA, you will be part of a team of customer support engineers who can analyze and solve engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations. In This Role, Your Responsibilities Will Be: Support a variety of product support functions and troubleshooting on control systems for customer issues. This support may be delivered remotely, at office locations or customer sites. Work with cutting edge control system technology, diagnose and resolve software, application, product and engineering problems, while working independently and with teams. Provide instruction to customers and internal teams.

Requirements

• Bachelor's degree in engineering, computer science, or a similar technical educational curriculum, or relevant experience in lieu of education.
• Legal authorization to work in the United States without sponsorship now or in the future.

Nice To Haves

• Experience working with PLCs and/or DCS programing or support.
• PMP, Microsoft, and/or Cisco certifications.

Responsibilities

• Support a variety of product support functions and troubleshooting on control systems for customer issues.
• This support may be delivered remotely, at office locations or customer sites.
• Work with cutting edge control system technology, diagnose and resolve software, application, product and engineering problems, while working independently and with teams.
• Provide instruction to customers and internal teams.

Benefits

• We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
• Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees