Associate Product Specialist, Product Management, Agentic Commerce

Mastercard • New York, NY

7d

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Mastercard Checkout Solutions team is looking for an Associate Product Specialist, Product Management, Digital Commerce to bring new products from concept to launch and commercialization. The ideal candidate will be hihgly motivated, intectually curious, analytical, and execited by the challenge of balancing the needs of many diverse stakeholders. Our team leads Mastercard's efforts to build and scale digital payment products that enable commerce across devices, contexts, and geographies. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard's technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure and inclusive payments. The Associate Product Specialist, Product Management, Digital Commerce will be focused on creating an entirely new way for consumers to more directly engage with payment credentials wherever they are stored and used for payment across interfaces. This individual will drive components of Mastercard’s Checkout Services product suite from concept to market launch and scale across global markets. Success in this endeavor will mean delivering functionality which enables banks and wallets to extend direct visibility and control of tokenized payment credentials to cardholders across a variety of surfaces and flows, including agentic commerce.

Requirements

• Comfortable rapidly absorbing large volumes of complex business and technical knowledge. You seek out daunting intellectual challenges as a pastime.
• Demonstrate natural curiosity and proactively seeks solutions independently
• Strong problem-solving skills, with the ability to analyze complex issues and develop effective strategies.
• Exceptional communication skills, both verbal and written, to convey complex ideas clearly and collaborate effectively
• Ability to work autonomously while maintaining alignment with team objectives.
• Comfortable navigating ambiguity and adapting to changing priorities.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
• Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.
• Bachelor's degree required.
• Strong written and verbal communication skills.

Nice To Haves

• Knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets will be a plus.
• Ability to demonstrate strengths in product design, presentation building, and self-led prototyping will be a plus.

Responsibilities

• Support the Mastercard Virtual Card Token Program (MVCT) and help execute the strategy for pilot, go-to-market, and scaling of th eproduct. Act as the global subject matter expert for the program among your counterparts in each target region. Provide direct support as each of these teams drive product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard customers.
• Refine and maintain the product roadmap, aligning with business objectives and customer needs. Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different consumer-level considerations. Build enthusiasm around this value proposition among key stakeholders and work with the communications & sales teams to create corresponding sales and training materials.
• Collaborate with internal stakeholders, building a coalition to progress the product through the first phases of its lifecycle with a vision and objective of rapidly achieving scale. Interface regularly with internal as well as external customers and stakeholders, including card issuers, digital wallets, acquirers, and payment service providers, to ensure challenges and opportunities are fully understood and captured.
• Help define the commercialization strategy for the program, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections.
• Track and analyze program performance, idenifying opportunities for improvement and drive data-driven enhancements to address customer requirements or scale customer adoption.
• Support adjacent products, and drive development of new products and features.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees