Associate, Product Quality Engineering

Ruggable•Los Angeles, CA

5h•$75,000 - $85,000

About The Position

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading! We are seeking an Associate, Product Quality Engineering to operate our in-house product testing lab and administer our wholesale and regulatory compliance processes, ensuring our products meet the highest standards of safety, performance, and global market entry. This role is ideal for a highly organized and detail-oriented individual who thrives in a cross-functional environment and is passionate about developing innovative testing and quality engineering solutions.

Requirements

Bachelor’s degree in Engineering, Materials Science, Textile Science, or a related field (advanced degree a plus) OR similar industry experience.
2+ years of experience in product testing, quality assurance, or regulatory compliance.
Strong knowledge of regulatory standards and testing protocols (EU REACH, ASTM, ISO, CPSIA, etc.).
Understanding of textile and yarn manufacturing processes and equipment (e.g., extruding, weaving, tufting, knitting, bonding, washing, finishing, etc.)
Experience operating a product performance testing lab.
Excellent organizational and project management skills; able to manage multiple priorities in a fast-paced environment.
Strong communication skills with the ability to collaborate across teams.

Nice To Haves

Experience working with regional Asia teams and traveling to factories in Asia/Europe.
Understanding of global regulatory requirements for home textiles for UK, EU, Australia.
Experience working with wholesale accounts.
Exposure to structured quality tools (e.g., FMEA, histograms, etc.).

Responsibilities

Product Testing Execution: Conduct regulatory, safety, and performance testing for new and existing products following established protocols.
Lab Operations: Support day-to-day operations of the testing lab, including equipment setup, calibration, scheduling, and test execution.
Regulatory Compliance Support: Execute required testing and labeling review to support global market compliance and Ruggable wholesale expansion. Escalate findings to senior team members when issues are identified.
Testing Documentation & Reporting: Record test data accurately, prepare test reports, and maintain organized testing documentation for internal teams and external requests.
Data Analysis: Compile, analyze, and interpret test and quality data using statistical tools. Identify trends, recurring issues, and potential process risks. Bonus points for familiarity with Lean Six Sigma tools.
Continuous Improvement: Participate in process improvement initiatives to increase lab efficiency and reliability of test results and overall product quality metrics.